Job summary To deliver strong administrative support as part of the Business Support Team, working closely with the Business Support Manager to ensure coordinated support across the organisation, and to take the lead on key specialist areas of business support, you will work as part of a team delivering a range of specialisms. Main duties of the job To deliver strong administrative support as part of the Business Support Team, working closely with the Business Support Manager to ensure coordinated support across the organisation, and to take the lead on key specialist areas of business support, you will work as part of a team delivering a range of specialisms. A diverse role supporting the central business function, requiring a combination of effective organisational ability with a customer focussed attitude, coupled with the knowledge of key deliverables including Document Control, Project Coordination and Intranet administration. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 3 Salary £29,640 to £32,760 a year Contract Permanent Working pattern Full-time Reference number 020668 Job locations Waterside House, Sunderland Enterprise Park, St Catherine's Ct, Sunderland SR5 2TZ Sunderland SR5 2TZ Job description Job responsibilities Job Title: Business Support Officer Hours: 37.5hours per week Salary: £29,640 per annum, with progression to £32,760 per annum upon successful completion of competencies Location: Sunderland (Hybrid) More than just a job a choice to make a difference Why work for us? If you are looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities. About the role To deliver strong administrative support as part of the Business Support Team, working closely with the Business Support Manager to ensure coordinated support across the organisation, and to take the lead on key specialist areas of business support, you will work as part of a team delivering a range of specialisms. A diverse role supporting the central business function, requiring a combination of effective organisational ability with a customer focussed attitude, coupled with the knowledge of key deliverables including Document Control, Project Coordination and Intranet administration. The expectation is for the Business Support Officer to lead on one or more of the deliverables, providing a coordinated team approach to organisational support. The Business Support Officer will work closely with the CEO and Executive Team in a demanding role within an expanding organisation. About you It is important that the Business Support Officer is confident, organised, and can plan their diary for periods of intense administrative activity whilst meeting the changing demands of the business. Please refer to the attached job description for full details on person specification for this role. What we offer You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service A 5% contributory pension scheme, with the opportunity to increase contributions. A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans. Enhanced family friendly policies, pay and leave. Cycle to work scheme. Discounted gym membership. Healthcare cash plan. A discount platform covering online, high street and supermarket purchases. You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career Closing Date: 21th November 2024 The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application. All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview. MHM is an Equal Opportunities Employer. Job description Job responsibilities Job Title: Business Support Officer Hours: 37.5hours per week Salary: £29,640 per annum, with progression to £32,760 per annum upon successful completion of competencies Location: Sunderland (Hybrid) More than just a job a choice to make a difference Why work for us? If you are looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities. About the role To deliver strong administrative support as part of the Business Support Team, working closely with the Business Support Manager to ensure coordinated support across the organisation, and to take the lead on key specialist areas of business support, you will work as part of a team delivering a range of specialisms. A diverse role supporting the central business function, requiring a combination of effective organisational ability with a customer focussed attitude, coupled with the knowledge of key deliverables including Document Control, Project Coordination and Intranet administration. The expectation is for the Business Support Officer to lead on one or more of the deliverables, providing a coordinated team approach to organisational support. The Business Support Officer will work closely with the CEO and Executive Team in a demanding role within an expanding organisation. About you It is important that the Business Support Officer is confident, organised, and can plan their diary for periods of intense administrative activity whilst meeting the changing demands of the business. Please refer to the attached job description for full details on person specification for this role. What we offer You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service A 5% contributory pension scheme, with the opportunity to increase contributions. A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans. Enhanced family friendly policies, pay and leave. Cycle to work scheme. Discounted gym membership. Healthcare cash plan. A discount platform covering online, high street and supermarket purchases. You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career Closing Date: 21th November 2024 The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application. All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview. MHM is an Equal Opportunities Employer. Person Specification Qualifications Essential It is important that the Business Support Officer is confident, organised, and can plan their diary for periods of intense administrative activity whilst meeting the changing demands of the business. Experience Essential The expectation is for the Business Support Officer to lead on one or more of the deliverables, providing a coordinated team approach to organisational support. The Business Support Officer will work closely with the CEO and Executive Team in a demanding role within an expanding organisation. Person Specification Qualifications Essential It is important that the Business Support Officer is confident, organised, and can plan their diary for periods of intense administrative activity whilst meeting the changing demands of the business. Experience Essential The expectation is for the Business Support Officer to lead on one or more of the deliverables, providing a coordinated team approach to organisational support. The Business Support Officer will work closely with the CEO and Executive Team in a demanding role within an expanding organisation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mental Health Matters Address Waterside House, Sunderland Enterprise Park, St Catherine's Ct, Sunderland SR5 2TZ Sunderland SR5 2TZ Employer's website https://www.mhm.org.uk/ (Opens in a new tab)