Leonardo Hotels UK are looking for an enthusiastic, genuine, and friendly person who wants to contribute to our guests having a memorable stay with us.
We have an opportunity for you to join the Team as an AV Support Technician
We want you to be part of a great diverse team working together to ensure our guests have a great experience and stay.
Job Purpose:
To provide AV and technical support where required to all clients facilitating the hotel.
What you can expect:
* To service all AV requirements as requested by clients through the hotel events team
* To offer technical support to the venue's AV Manager and Events team.
* Ensuring that all kit is set up neatly and to a high standard.
* Assist with support for multi-media broadcasting
* Quick response to emergency/ad-hoc requests
* Assist where possible with IT related enquiries during supports. Escalate issues if required.
* To keep an on-going stock check of equipment stored on site.
* To work with the hotel's operation staff to ensure each room has correctly set up AV equipment.
* To operate events as and when needed
What we expect from you:
* Knowledge of audio, video, and lighting systems used in corporate environments.
* Experience with AV equipment setup, troubleshooting, and maintenance, including projectors, microphones, speakers, and video conferencing systems.
* Proficiency in video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
* Understanding of signal flow and AV connectivity.
* Experience with live event support, including audio mixing, video switching, and lighting control.
* Good cable management and installation skills, ensuring professional and safe setups.
* Customer service skills
* To be a good team player
* To have good attention to detail and take pride in your own work
* Good communication and time management skills
* Be Computer Literate - Good working knowledge of Microsoft Office applications including Excel, Word, Outlook, and PowerPoint
Why come and work for us – to receive practical training, development, and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further; we have great programs to support your development towards a long and successful career.
Some of the great benefits of working for us include:
* Varied and interesting work - no day is the same at Leonardo Hotels UK
* Flexible working hours - shift working is what we do but not split shifts – we want you to have a work-life balance too
* Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 82% (2017 result)
* Birthday cards every year - we celebrate everything
* The opportunity to work for a well-respected brand where people development is at the heart of our culture
* Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
* A smart uniform
* Meals on duty
* Monthly engagement activities - we like to have fun while working hard
* Annual Charity Event Day - we help and support our communities
* So many training courses that your brain may not be able to squeeze them all in
* Employee of the month earning you a little bonus and fame for the month.
* Leo Points – earn points and claim them back on gifts that you want
* Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
* 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
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