Wolverton Health Centre has an opportunity for an enthusiastic and proactive patient navigator to join our team on a part time, permanent basis for 27.5 hours per week to work Monday to Friday: 8.00am - 1.30pm. This is a very busy role working with a friendly, caring team who demand someone with energy and drive. The main responsibilities of the role include: Greeting and directing all patients. Making appointments and amendments to the system. Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate. Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc. Advising patients of practice procedures. Accurately maintaining patient database and records, photocopying, filing and scanning. Previous applicants need not apply. About the Candidate General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience who has the following attributes: Previous experience working within the NHS or healthcare setting is preferred. Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times. Experience of working with the general public, being sensitive and empathic in distressing situations. Ability to work as part of a team. Strong IT skills, ideally SystmOne experience. Excellent communicator. Able to work on own initiative. About Us We are a 16,000 patient practice with 5 GP partners working from a purpose-built building. We are part of Nexus MK PCN which covers 5 practices and approximately 55,000 patients. Staff b enefits include: Onsite parking. NHS pension. Generous annual leave. Health and wellbeing support. Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.