Job Description
Are you ready to lead an elite team and make a lasting impact in the world of aviation? Our client is seeking a dynamic Fixed Base Operation (FBO) Manager to spearhead operations, drive growth, and provide a luxury experience to its valued clients. As the hands-on leader of its world-class FBO, you’ll manage every aspect of our high-performing facility, from daily operations to marketing and new business development.
What You’ll Do:
In this pivotal role, you’ll assume full management and P&L responsibility for the FBO. You’ll lead a passionate team, ensuring smooth day-to-day operations while cultivating an atmosphere of exceptional customer service. Your responsibilities include:
* Operational Leadership : Oversee line operations, fuel and hangar sales, and safety compliance, making sure each day runs seamlessly.
* Financial Management : Take charge of budgeting, forecasting, and financial reporting to optimize profitability and grow revenue.
* Marketing & Customer Engagement : Develop targeted marketing strategies to attract new customers, enhance brand image, and maintain excellent customer retention.
* Team Development : Lead, train, and inspire your team to excel, providing a first-class experience to clients and crew members.
* Compliance & Safety : Work closely with UK Border Force and other regulatory bodies to ensure full compliance with all aviation standards.
Who We’re Looking For:
Our ideal candidate is a dedicated leader with a minimum of three years’ experience in a managerial role, preferably within an FBO or aviation environment. You’ll bring:
* Aviation Expertise : Knowledge of aviation standards and the ability to keep operations in line with regulations.
* Financial Acumen : A solid track record of managing budgets, controlling expenses, and driving profitability.
* Customer-Centric Mindset : Passion for delivering exceptional service, with a focus on building lasting client relationships.
* Marketing Savvy : Familiarity with marketing principles and strategies to enhance brand reach and customer loyalty.
* Strong Leadership Skills : Experience developing teams, managing performance, and maintaining a positive work environment.
* Hands-On Approach : A can-do attitude, willing to roll up your sleeves to support operations, solve problems, and ensure on-time service.
Why Join Our Team?
This is more than just a job – it’s an opportunity to lead one of the most prestigious FBOs in the UK, with room for career advancement and professional growth. You’ll work directly with senior management and key stakeholders in an environment that values innovation, client care, and operational excellence.
Additional Perks:
* Competitive salary and benefits package.
* Opportunities to attend networking and industry events.
* Work in a supportive, equal-opportunity environment with a commitment to diversity and inclusion.
Ready to Elevate Your Career?
If you’re a forward-thinking leader with a passion for aviation and a commitment to excellence, we’d love to meet you! Join us at Teesside Airport and help us soar to new heights. Apply today to start your journey.