Job summary To work as part of the Inpatient team providing comprehensive reception/administrative support at Swallownest Court. The post holder will be required to work collaboratively with other administrative staff providing cover as required to ensure the smooth running of the whole service on site. To provide courteous and effective reception / telephone / administration duties for the site, ensuring a professional service and image is maintained at all times. Main duties of the job Receiving patients/visitors/carers/maintenance personnel in a pleasant and efficient manner, ensuring office procedures/protocols and health and safety guidelines are following and notifying the appropriate person of their arrival. Ensure continuing care of waiting visitors in the Reception area. To undertake financial duties for patients and staff on site - keeping payment records, banking of monies, weekly ordering of monies and receiving and receipting of monies. Storage and safe keeping of patient's personal possessions in a safe and secure manner. Adhere to the Trust's Financial Procedures, providing a secure financial service. To undertake quarterly financial audits on the wards, reconciling balances against the Finance Office imprest. Alerting Operational Services Manager of any discrepancies. To undertake switchboard duties, receiving calls and enquiries and taking of messages as appropriate. Maintain a sign in/out register for visitors and issuing of contractual badges and visitors ID. Order stationery/general supplies for the wards and site, maintaining adequate stock levels using the procurement electronic ordering system. About us Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/ To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://workwithrdash.co.uk/ We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf Date posted 05 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 376-RCG-0508-A Job locations Swallownest Court Aughton Road, Swallownest Rotherham S26 4TH Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role Person Specification Qualifications Essential Educated to NVQ 2 level or equivalent in appropriate subject e.g. Business Admin. Good standard of education (minimum 5 GCSEs, including English and Maths or equivalent desirable) Good standard of education (minimum 5 GCSEs, including English and Maths or equivalent desirable) Thorough understanding of confidentiality and security of information. Demonstrable experience of working in a busy environment, office procedures, and workload management Desirable Previous NHS experience or other large public sector organisation would be an advantage Person Specification Qualifications Essential Educated to NVQ 2 level or equivalent in appropriate subject e.g. Business Admin. Good standard of education (minimum 5 GCSEs, including English and Maths or equivalent desirable) Good standard of education (minimum 5 GCSEs, including English and Maths or equivalent desirable) Thorough understanding of confidentiality and security of information. Demonstrable experience of working in a busy environment, office procedures, and workload management Desirable Previous NHS experience or other large public sector organisation would be an advantage Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Rotherham Doncaster and South Humber NHSFT Address Swallownest Court Aughton Road, Swallownest Rotherham S26 4TH Employer's website https://www.rdash.nhs.uk/ (Opens in a new tab)