Sorting and dealing with all correspondence i.e. internal/external post including faxes. Emails and results and filing system. To provide support in respect of the medical secretaries and clinical team. To assist in the training/mentoring of new support secretaries. Regular exposure to distressing/emotional circumstances i.e. typing letter of distressing nature, dealing with distressed patients over the telephone. To maintain on orderly office, this can readily be taken over by colleagues/locum where necessary. To collect hospital notes and clinics from Main Outpatients and other departments. To assist in monitoring shared mailboxes. Build and sustain effective communications with other roles involved in the health community as required to ensure good team working and collaborative working practices in particular. Liaise with nursing, clerical and clinical staff. Requirement to exert physical effort when dealing with vast quantities of notes. Sitting in a restricted position for long periods of time and working in cramped conditions. Exceptionally busy and stressful workload.