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Technical Building Manager
Role Purpose
Manage the day-to-day operational activities in line with all health and safety, environmental and company procedures, related general legislation and client/tenant requirements. Due to the complexity of the property, it would be advantageous to have a technical background as well as a good understanding of building services systems.
This includes ensuring adherence to the budgetary costs and customer service standards and management of onsite personnel.
Role Specific Particulars
The property is a large premises located in Central London. The successful candidate will be part of a site team with a General Manager and Facilities Co-ordinator and will be an essential asset to the property, colleagues, clients, and occupiers.
Key Responsibilities
* Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
* Responsible for drafting, monitoring, and reporting the service charge budget and expenditure for the site(s).
* Carry out regular inspection audits of the site(s) and take/organise remedial action if required.
* Ensure the agreed planned maintenance programme is carried out in accordance with laid down timetables.
* Conduct regular inspections of the building fabric and take appropriate action when required.
* Work with key stakeholders and external consultants to ensure a maintenance and repair programme is in place.
* Compile and maintain records relating to the site(s); e.g., asset register, plans, plant testing, life cycle plans, critical spares, etc.
* Nurture and develop an effective working relationship with tenants and ensure operational queries raised by them are dealt with efficiently.
* Chair tenant meetings and participate accordingly, both individually and in groups.
* Ensure all health and safety audits are carried out in accordance with the planned programme and all follow-up actions are completed within the due timetable.
* Responsible for Environmental management on site, in compliance with CBREMS/client policies.
* Ensure fire and other evacuations are carried out regularly in accordance with health and safety requirements.
* Liaise with local authorities as appropriate.
* Oversee and manage major work programmes on site, acting as the liaison point for all parties involved, including onsite and external contractors.
* Produce regular management reports in accordance with the needs of the business.
* Direct line management responsibility for onsite CBREMS personnel, ensuring all personnel are trained according to the needs of their roles.
* Oversee and regularly review the work carried out by contractors to ensure required standards are achieved and maintained in accordance with the contractual agreement.
* Any other duties as required by the needs of the business.
Technical Responsibilities
* Monitor onsite M&E issues through to resolution, acting as a technical support and guide working alongside the M&E Contracts Manager and associated service providers.
* Undertake regular meetings with the M&E maintenance contractor and lift contractor, ensuring all PPMs are current and up to date.
* Carry out regular documentation reviews, ensuring all PPM works are logged with remedials/extra works quoted and completed.
* Review RAMS and approve Permits of M&E works taking place on site.
* Manage, oversee, and hold meetings for any M&E Landlord project works as required.
* Undertake technical Licence to Alter on behalf of the client for tenant's refurbishment/fitout works, ensuring no impact on the Landlord's M&E systems.
* Provide technical support to the engineering team and take ownership of Incident Reports and After Incident Reviews when required.
* Drive a culture within the team where energy saving and environmental sustainability are natural behaviours.
* Ensure the highest engineering standards are achieved and maintained by both 3rd party specialists and engineering staff alike.
Person Specification/Requirements
* Educated to degree level or equivalent in a technical qualification (City and Guilds or BTEC).
* Previous experience in facilities management of property or a portfolio of properties, including line management responsibility for company personnel and contractors.
* Knowledge of technical aspects of premises management.
* Excellent customer service, interpersonal, and communication skills.
* Good awareness of Health and Safety legislation and knowledge of environmental protection requirements, ideally IOSH or NEBOSH qualified.
* IT literate with an understanding and experience of industry-specific IT applications.
* Ability to work on own initiative and within a pressurised environment.
Technical Qualifications/Experiences
* Appropriate technical qualification/s.
* Experience of maintaining cooling towers.
* Experience of BMS and other property-related plant and equipment.
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