Job summary
Friendly GP practice in Redhill. Looking for a medical receptionist to join our team.
Excellent customer service essential.
Main duties of the job
To assist in the efficientrunning of the practice. Providingsupport to Doctors, Nurses and Practice Manager in providing a high level ofpatient care to the practice population.
About us
We are a high achieving practice based on one site with approximately 10,500 patients, operating personal patient lists.
Our clinical team includes a clinical pharmacist, pharmacy technicians, first contact practitioners, mental health workers, nurses and HCAs.
We are part of the Redhill Phoenix PCN.
Use Emis Web, Docman 10, AccuRx amongst other packages and we are on Windows 10.
Job description
Job responsibilities
1. Open premises; prepare to receive patients atthe published opening time. Thisincludes restoring telephone services and turning on computers in appropriateroom
2. Deal with telephone and face to face requestsfor appointments, home visits, enquiries for test results and record relevantmessages for clinicians and practice manager
3. Checking emails and processing tasks andworkflow and Footfall
4. Shredding when needed
5. Extract and file patient Lloyd-George notes whenrequired
6. Undertake any training and attend staff meetingsas required such as basic life support training
7. Scan letters into patients electronic records
8. Deal with payments from patients
9. Opening post
10. Dealing with deliveries
11. Take patients height and weight as requested byDoctor
12. Provide a friendly and efficient service topatients, doctors and colleagues
13. Tidy chairs etc in both waiting rooms at end ofsurgery
14. Check that all lights, computers and equipmentare turned off in all rooms before leaving the building and set the alarmsystem
15. Undertake any other reasonable duty that may berequired and agreed with the GP Partners and Practice Manager
Job description Job responsibilities
1. Open premises; prepare to receive patients atthe published opening time. Thisincludes restoring telephone services and turning on computers in appropriateroom
2. Deal with telephone and face to face requestsfor appointments, home visits, enquiries for test results and record relevantmessages for clinicians and practice manager
3. Checking emails and processing tasks andworkflow and Footfall
4. Shredding when needed
5. Extract and file patient Lloyd-George notes whenrequired
6. Undertake any training and attend staff meetingsas required such as basic life support training
7. Scan letters into patients electronic records
8. Deal with payments from patients
9. Opening post
10. Dealing with deliveries
11. Take patients height and weight as requested byDoctor
12. Provide a friendly and efficient service topatients, doctors and colleagues
13. Tidy chairs etc in both waiting rooms at end ofsurgery
14. Check that all lights, computers and equipmentare turned off in all rooms before leaving the building and set the alarmsystem
15. Undertake any other reasonable duty that may berequired and agreed with the GP Partners and Practice Manager
Person Specification
Qualifications
Essential
n/a Desirable
n/a
Person Specification Qualifications
Essential
n/a Desirable
n/a
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Woodlands Surgery Address
Woodlands Surgery
5 Woodlands Road
Redhill
Surrey
RH1 6EY
Employer's website