Role Overview:
Working as a Quality Assessor within BFSI campaign the post holder will be expected to complete quality checks and monitoring, provide insight into trends and how to overcome these and present findings in a meaningful and structured way. The successful candidates will ensure that consistency, fairness and high standards in Quality are not only met, but also exceeded.
Competencies & Skills Required
1. No outstanding performance management
2. Solid understanding of how Quality can influence achievement of business objectives
3. Have an excellent command of the English language
4. Strong motivational skills to develop peoples attitudes and skills
5. Excellent communication skills to impart knowledge and information
6. Committed, enthusiastic, positive and resi...