Who we are looking for
A Virtualisation Engineer, who will be supporting and developing our global virtual platforms.
As part of the application delivery team, you will be designing, installing, upgrading and maintaining multiple virtual platforms. Utilising the latest technologies and best practices, you will be responsible for providing virtualised desktops and applications to users around the world.
Working as part of an established team, we are looking for someone who can hit the ground running and work together with others to deliver large scale projects to a high standard.
This role is eligible for inclusion in the Company’s hybrid working from home policy.
Preferred skills and experience
* Extensive experience in designing, implementing and maintaining Citrix environments.
* VMware virtualisation and hypervisor knowledge.
* Experience with application packaging technologies such as AppV and MSIX.
* Administration of Active Directory and Group Policy.
* Exposure to working with AppSense, Ivanti and FSLogix.
* Knowledge of Cloud technologies such as Azure, AVD and GCP.
* Experience with monitoring and logging tools such as Citrix Director, Splunk or Systrack.
* Experience with PowerShell scripting and automation.
* Citrix CCA/CCP.
* Understanding of ITIL framework and best practice.
Main Responsibilities
* Maintaining and managing all Application Delivery services, upgrades, changes and service improvements, ensuring operational stability is paramount.
* Designing platforms and services that are highly available and resilient to support a user base of over 10,000 users.
* Ensuring each platform and service is correctly monitored with accurate thresholds for KPIs and alerts.
* Troubleshooting complex issues and collaborating with multiple teams to proactively drive resolution.
* Taking responsibility for all technical collateral including high level designs, standards, incident response plans.
* Managing projects, small works, service improvements and 3rd line BAU.
* Writing scripts to enable process automation and accelerate common tasks.
* Managing group policy and personalisation.
* Working with key stakeholders within the Business to understand requirements and deliver in a timely and effective manner.
* Maintaining up to date documentation to collaboratively share knowledge with other team members.
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