Job introduction Job title: Junior System Developer A bit about us: Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone The Role: Liverpool City Council is implementing a new digital platform that will allow citizens and business to interactive with council services more easily and conveniently. The Junior System Developer role is an exciting opportunity to be part of the project to implement the new case management system and develop technical skills in process and system development. Working within the Development team in Digital Services, the role holder will provide technical and administrating support to the wider programme to improve digital access to council service. Develop processes and systems within the case management solution, based on existing and new digital processes developed from the Customer Experience workstreams using low and no-code solutions Take an active role in quality control testing of processes and systems within the case management solution Provide technical support for users and administrators of case management system Respond to support calls in a timely manner and take ownership until resolution Work with Development Team and UX Content Managers to resolve technical issues Work with other members of the Development team to provide continuous support for the working day Monitor and maintain case management system in a pro- active role This role is an excellent opportunity to gain skills in working in a DevOps environment on an Agile project, gaining skills in low and no-code solution development whilst also being supported by a knowledgeable team of software development and UX professionals. It would the ideal role for someone looking for the first step in a software development career path. Our offer to you: 35 hour working week with hybrid working model At least 27 days holiday, plus bank holidays rising to 32 after 5 years service (pro-rata if part time) - option to purchase further days Agile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception. Part of the Local Government Pension scheme – option to join the AVC scheme Progression - opportunities and training through a wide range of high quality learning Health and Wellbeing - offer including Employee assistance programme Cycle to Work and Travel Pass Schemes Drive Time – a salary sacrifice car lease scheme Family friendly policies with enhanced leave Discounted Gym Memberships Employee Volunteering Scheme Medicash Next steps: Closing Date is: Tuesday 3rd December 2024. If you would like to talk to a member of the team about the role or have an informal discussion, please contact – Mike Ranscombe at mike.ranscombeliverpool.gov.uk Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitmentliverpool.gov.uk Although we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad. We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible. Watch our recruitment video and see what life is like working at Liverpool City Council.