Main area: Administration
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday 9-5)
Job ref: 437-6628961
Employer: Greater Manchester Mental Health NHS Foundation Trust
Employer type: NHS
Site: Park House
Town: Manchester
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 02/10/2024 23:59
Ward Administrator
Band 3
Job overview
An exciting opportunity has arisen to join our Administration Team at Park House in a role of Ward Administrator on a full time basis (Monday – Friday, although there may be a requirement for you to work unsociable hours, i.e., weekends). Your duties will include supporting patients and their relatives on the Ward as well as providing comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers, and other professionals involved in patient care.
The post holder will provide an efficient and professional service ensuring quality service to all users, their families, and professionals contacting the Ward. The post holder will also be required to cover other wards within Park House, to provide support during the absence of other administrators.
Main duties of the job
To be an initial point of contact for the service and respond to all enquiries in a professional and sensitive manner, and to provide a responsive, comprehensive clerical and administrative service to the multi-disciplinary team, in order to support them to provide an efficient and effective service for the benefit of the service user group and their families.
The perfect candidate will have a flexible approach in providing administration support to the multi-disciplinary teams working with a client group with mental health problems. There will be client and carer telephone contact and also face-to-face contact on a daily basis; therefore, good communication skills are essential.
There may be a requirement to cover other wards across Park House to ensure consistency across the service as well as working unsociable hours or weekends if required.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England, and beyond.
Our people enjoy their work, have opportunities to learn and develop their skills, and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
* Pay Enhancements – 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.
* 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years.
* Experience of dealing with a range of people in person and over the telephone.
* Experience of carrying out administrative duties to complete a piece of work in a methodical, efficient, and timely manner to meet a set deadline.
* Experience of working as part of a team in order to achieve a shared vision/goal.
* Ability to use one’s own initiative and prioritise workload.
Education /Qualifications
* Ability to use Microsoft Office Software (Word, Excel, etc).
* NVQ Level 2 in Business Administration or equivalent demonstrable experience.
Important Information about working for GMMH:
All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org.
Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability, or drug and alcohol services either as a service user or a carer.
The Trust is also committed to safeguarding children, young people, and vulnerable adults and requires all staff and volunteers to share this commitment.
We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example, BAME, Disabled, and LGBT+ communities.
Sponsorship
We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship.
Do you have experience outside the NHS?
We want to attract and retain people with diverse skills and experience to deliver inclusive healthcare services to our communities.
**Please note, this vacancy may be closed at any time if sufficient applications have been received**
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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