Salary: Grade 3 - £31,133.37 per annum (pro-rata for part-time)
Location: Birmingham
Hours: Part time - 30 per week (flexible working pattern)
Contract: Fixed term until April 2026
Closing date: Sunday 16th February 2025 at 11:30pm
Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire and proven ability to help them share their feedback, stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Birmingham Hub.
About the role
You will work alongside the financial resilience project to deliver a programme of involvement activities both for Birmingham Hub and the wider organisation, making sure that the views and experiences of individuals with lived experience shapes and informs all of Shelter s work. People can take part in a variety of way such as involvement groups, taking part in events within local communities, co-designing services and campaigns and speaking out about the housing emergency by sharing their stories.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You will need experience of facilitating involvement groups and other activities to support and involve people with lived experience in Shelter s work. You have a strong understanding of how lived experience of housing issues can impact a person and so ensure a safe and inclusive space where everybody can contribute. The ability to plan and co-ordinate involvement activities with local teams, with several activities running at once is important too.
You will have a flair for developing successful relationships with colleagues across Shelter, as well as external local organisations and partners. Also, you have some experience of presenting information verbally and in writing, as is IT literacy including case management systems, Microsoft Office, internet, email and online meetings.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the Team
At Birmingham Hub we have around 25 staff plus volunteers and specialise in providing housing advice and homelessness work, with a particular focus on families and individuals experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable homes.
We currently have a 3 year partnership with a leading bank which aims to build financial resilience and break the cycle of poor financial health which negatively impacts people s housing situation.
How to Apply
Please click Apply for Job below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the About You points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
* We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.