Position: Ocean Export Operations Coordinator
Location: Colchester
Employment Type: Full-time, Hybrid
Salary: £29,000pa
Working Hours: Mon - Fri 9am-17:00pm (Hybrid 3 days from home, 2 office based)
Ocean Export Coordinator Overview:
We are seeking an experienced Ocean Export Operations Coordinator to join our global multi-award-winning freight forwarding business. This role offers a hybrid working arrangement, with 3 days from home and 2 in the office.
Key Role & Responsibilities:
1. Manage the export process from start to finish via sea freight
2. Liaise with customers, suppliers, and transport companies to ensure efficient operational service
3. Develop and maintain effective working relationships with key customers
4. Obtain and organize necessary information to meet customer needs
5. Liaise between suppliers, forwarders, and agents for shipment information
6. Ensure customers are fully informed of shipment progress
7. Provide transport companies with relevant information for customer delivery requirements
8. Complete export documentation and invoicing within required timeframes
9. Support continuous improvement of processes and business performance
Experience Required:
1. Proven experience in ocean export operations
2. Strong communication and relationship management skills
3. Ability to work effectively in a hybrid working environment
4. Knowledge of export documentation and regulations
5. Detail-oriented with strong organizational skills
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