Job Title: Weekend Concierge Host
Location: Bluewater Shopping Centre
Position Type: Part-time (Weekends)
Bluewater Shopping Centre is seeking a friendly and enthusiastic Weekend Concierge Host to provide exceptional guest service and support. As the first point of contact for visitors, you will play a key role in enhancing the Guest Experience for our visitors to the Centre.
Key Responsibilities:
You will be responsible for offering accurate information about the shopping centre's facilities, services, and events. This includes knowledge about store locations and items sold, dining options, and any ongoing promotions or activities within the centre.
Handling Guest inquiries efficiently is crucial. You will need to address questions regarding directions, amenities, and any other concerns that may arise during their visit.
Your role will involve actively engaging with guests to enhance their experience. This could include suggesting activities or stores based on their interests.
Processing gift card purchases as well as relaying the terms and conditions to Guests.
Additionally, you will be responsible for logging and managing lost property within the shopping centre.
Qualifications:
-Excellent communication and interpersonal skills.
-Previous customer service or retail experience preferred.
-Ability to work independently and as part of a team.
-Strong organisational skills and attention to detail.
-A positive attitude and a passion for helping others.
Why Join Us?
At Bluewater Shopping Centre, you'll be part of a vibrant team dedicated to creating memorable experiences for our guests. Enjoy flexible weekend hours, competitive pay, and the opportunity to be at the heart of a premier shopping destination.