International Claims Executive
We have an exciting opportunity for an International Claims Executive to join our team at William Russell.
The role – Our International Claims Executives work as part of a team to combine passion, expertise and capability to deliver a high quality, personalised service.
Responsibilities include:
* managing customers Health and Protection claims,
* proactively contacting members,
* responding to enquires,
* loading and processing claims and payments,
* providing assistance,
* pre-authorisation and
* communicating coverage.
Our claims team operate from 6 am to 6 pm on shift patterns from Monday to Friday and so you must be available for varying shifts between these times.
About you – You have all round excellent customer service skills, are compassionate and have integrity.
You are able to prioritise and work well under pressure.
You are a good team player, who can also work independently, and you build strong local and remote relationships.
Your experience - You will ideally be working within an Insurance or Financial Services environment and must have previous claims handling and administration/data input experience.
About us - We’re William Russell—the expat insurance provider. We offer health insurance, life insurance, and income protection for people living and working abroad since 1992. In short, we’re a partner for expats when they’re away from home, and we’re there to make the expat experience healthier and easier.
We offer - A competitive salary, rounded benefits package and hybrid working, alongside the opportunity to work with an experienced, professional team who are based in the UK and overseas.
All applicants must be able to work in our Lightwater office for two days per week and be eligible to work in the UK without sponsorship.