Job summary An opportunity has arisen for an experienced administrator to join the North Homefirst team, based within Carew House, Bodmin. The Homefirst team supports patients within the community and this role is key in administratively supporting the clinicians. The successful applicant will be highly organised, IT literate and enjoy working within a fast paced environment. This job is offered as a permanent role at 30 hpw and the service requires this to be worked over 5 weekdays which will include Mondays and Fridays in supporting the service pre and post weekend. Interview date: TBC Main duties of the job The postholder will provide a high quality administration support to the Homefirst clinicians and service. Working within the open plan office the administrator will relay messages, support with triage of referrals and inputting to a range of IT patient systems. Managing incoming queries and referrals through email, phone, MS Teams and electronic patient systems. Point of access to patients, users and multi-disciplinary colleagues. Support with employment relations documentation and management of personnel files. Stock ordering of routine and patient specific supplies. Management of storage and rotation of stock. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health.We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases.Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services. Date posted 21 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Pro Rata Contract Permanent Working pattern Part-time Reference number 201-25-092 Job locations Carew House, suite 8 Beacon Technology Park Dunmere Road, Bodmin PL31 2QN Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Person Specification Education and Qualifications Essential NVQ2 in admin or RSA 2 or equivalent experience Knowledge and experience of using Microsoft office or similar applications Experience of managing electronic and paper-based diary / appointment systems Desirable Healthcare / NHS administrative experience Skills and Aptitude Essential Advanced keyboard skills Person Specification Education and Qualifications Essential NVQ2 in admin or RSA 2 or equivalent experience Knowledge and experience of using Microsoft office or similar applications Experience of managing electronic and paper-based diary / appointment systems Desirable Healthcare / NHS administrative experience Skills and Aptitude Essential Advanced keyboard skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cornwall Partnership NHS Foundation Trust Address Carew House, suite 8 Beacon Technology Park Dunmere Road, Bodmin PL31 2QN Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)