Overview
Arcus are recruiting for a Technical Manager who will be accountable for the delivery of a comprehensive onsite FM service, and ensuring the building and services meet the needs of the client’s SLAs, are legislative compliant and the environment is in a fit condition to work in.
Responsibilities
The Technical Manager provide an integrated, FM service to the onsite client including; hard services across the building environment, building fabric, machinery and equipment to ensure they are safe and fully functional. They will also manage a complex and varied workload, including day to day operations, people management, budget oversight, contractor management and customer relationships. Other responsibilities include;
* Manage Asset Life cycle through FMR and dilapidation reports based on maintenance programs
* Manage Client BMS system through service contract to ensure correct operation of critical assets
* Successfully manage and deliver contractual KPI targets
* Process FM works through the FM system, ensuring it is fully utilised, kept up to date and the information is accurate and timely
* Assist in managing and developing the onsite FM team through the employee life cycle; including recruitment and selection, induction, onsite training, coaching, performance management and career progression and ensuring they are carrying out their duties and delivering an efficient and effective winning service
* Creating a positive working environment for both hard and soft service colleagues, through management of employee relations matters including absence management, grievances, investigations & disciplinaries and colleague welfare, using systems, informal processes or in line with our formal policies
* Manage contractor performance on site through acting as liaison, permitting, direction and observation as well as dealing with poor performance and non-achievement of SLAs
* Budgetary management including labour, tools and equipment, consumables.
* Drive a culture of proactive Health and Safety by conducting safety briefings, toolbox talks, COSHH and site specific procedures are adhered to. Ensure colleagues are always wearing correct uniform and PPE
* Assist and support with the delivery of minor projects and initiatives where instigated by the facilities function or at the request of stakeholders, ensuring operational processes are adhered to
* Engagement with and management of key stakeholders and service users across the business
* Proactively identify additional services that can be self-delivered by initiating discussion with the Operations Team
Requirements
The successful candidate will have experience operating in a management / supervisory capacity within the FM hard services environment, an Electrical/Mechanical maintenance qualification, and working knowledge and understanding of Building Management Systems. Ideally, candidates will also have;
* Current IEE Regulations qualification, a City & Guilds Electrical Test and Inspection certificate, Gas Safe certification, or F-Gas tickets.
* Understanding of commercial M&E service technologies and / or High Voltage systems
* Appreciation of refrigeration and A/C systems and the ability to provide control diagnostics and repair
* Awareness of budgeting of parts and material usage
* Technical knowledge to support the maintenance and repair of a complex working environment whilst complying with all Safety and Environmental standards
* Ability to work unsupervised in a pressurised environment dealing with the Client and Customers, plant room, CE room and laboratory environments
* Effective written and verbal communication skills capable of dealing with all critical corporate and operational technical issues within the site
* Capable of prioritising a complex and demanding workload
The nature of the job requires the job holder to climb ladders, work in confined spaces etc. and there a degree of personal fitness is required
Benefits of Working at Arcus:
* Salary: Up to £50,000 per annum depending on experience
* Up to 4% discretionary bonus scheme, subject to achievement of targets
* 25 days annual leave + Bank Holidays
* Contributory pension scheme of matched contributions between 5% and 6%
* Life Assurance
* Salary Sacrifice Electronic Vehicle Scheme
How to apply?
If you have mobilisation experience and you’re looking to be a part of a growing company! Submit your application today by clicking on the ‘APPLY’ button.