Detailed job description and main responsibilities
1. To successfully complete and maintain a dispensing validation. Accurately label, assemble prescribed items, dispense and perform in process self-checking of all medicines (including cytotoxic drugs) safely and in a timely fashion by following the clinical trial specific procedures.
2. Following successful completion of the dispensing validation programme, to then complete the accuracy checking validation for accurately checking of all investigational medicinal products in a timely manner for patients recruited into clinical trials.
3. To assist with co-ordinating of the dispensary and prioritise workload to ensure effective and responsive pharmacy service, identifying delays and working to minimise these.
4. To support the development of clinical and technical services provided by the pharmacy clinical trials team.
5. To provide technical support for the interpretation, dispensing and checking of clinical trials (after completion of training and validation in accuracy checking).
6. To support the planning and efficient processing of clinical trial prescriptions, prioritising according to urgency as required.
7. To assist in the appropriate, accurate and legible completion of Investigational Medicinal Products (IMPs) and Non Investigational Medicinal Products (NIMPs) accountability documentation.
8. To assist in stock control and related issues for all medicines (including IMPs, NIMPs and medicines which become available under expanded access programmes) and any other materials required by the clinical trials service to maintain operation. This will include ordering and receipt, monitoring of stock levels and expiry dates and ensuring appropriate storage conditions.
Under the direction of the departmental Chief Technician ensure adequate stock is available and ordered to ensure the smooth running of the department.
• Order and receive stock via the Pharmacy computer system.
• Receive shipments of IMP via the IWRS sponsor system.
• Receive and replenish stock orders from Pharmacy Stores.
• Identify, investigate and reconcile any stock discrepancies in a timely manner.
• Ensure stock is rotated and used in accordance with its expiry.
• Ensure that stock is maintained and managed, whilst minimising expenditure, stockholding and wastage.
• To participate in all stocktaking activities, ensuring procedures are followed to maintain accurate stock balances.
9. To successfully complete and maintain a shipment receipt validation of clinical trial materials from external suppliers, according to procedures.
10. To successfully complete and maintain destructions of IMP validations of clinical trial materials.
11. To assist in the upkeep of dedicated clinical trials storage areas, including daily temperature control and monitoring.
12. To manage telephone and face to face enquiries from a wide range of staff groups and service users, resolving where possible and referring appropriate queries to relevant members of the trials team.
13. To support the preparation of proposed charges for pharmacy clinical trial services incurred in named protocols and the collation of information required for submission of invoices for goods or services.
14. To support the lead pharmacy technicians in assisting with the sponsor representative during their pharmacy monitoring visits.
15. To assist with training and act as a role model to other members of technical and support staff providing the clinical trials service.
16. To attend team meetings and other events within the organisation, and to participate in taking comprehensive and accurate minutes.
17. To support and participate in preparation for and during clinical trial audit by sponsors and MHRA inspections.
18. To assist with close-out preparations of studies that have finished with any pharmacy activities.
19. To deputise for Lead Technicians - Clinical Trials by acting as the lead in the operational management of the trials dispensary, where appropriate and when required. This includes co-ordinating the work in the trials dispensary and close liaison with the aseptic unit and trials technician within the unit to ensure timely delivery of trial IMPs for aseptic preparation.
20. To support the Lead Technicians and Trials Pharmacists in the maintenance of ongoing trials; duties to include arranging sponsor visits, overseeing sponsor representatives during visits and acting on sponsor requests in liaison with the Lead Technicians.
21. To maintain regular personal practice skills in dispensing, counselling patients on their medication, accuracy checking and the pharmacy computer system in the dispensary satellites. This will include the dispensing and safe handling of controlled drugs and cytotoxic medicines.
22. To undertake 2 yearly NIHR GCP training and complete NUH mandatory training.
23. Hours to be worked over 7 days, as per local shifted and bank holiday duties: To participate in departmental weekend, bank holiday and late duty working as required. At the time of advertising, the weekend rota encompasses 2 half-day shifts every 4/5 weeks at the city campus or 1 full day shift every 4 weeks at the QMC campus. In addition, the post holder will participate in a system of flexible shifts to facilitate NUH pharmacy opening times.
24. To be adaptable to move from one work area to another at short notice in response to demands on the service.
25. To participate as an appraisee in the departmental Personal Development Review (PDR) and work to achieve agreed set objectives.
Person specification
Training and Qualifications
Essential criteria
* BTEC, City and Guilds or NVQ level 3 in Pharmaceutical Services, or recognised equivalent.
* Current registration with the General Pharmaceutical Council (GPhC).
Desirable criteria
* Accredited accuracy checker (to successfully complete validation within 6 months of appointment).
* Additional training or supervisory qualification. Existing management and organisational skills.
Experience
Essential criteria
* Previous Pharmacy experience to include: - Receiving and dispensing prescriptions - Pharmacy electronic systems for labelling and stock management. - Stock management - Able to work in a productive team - Able to work safely as an individual.
* Awareness of pharmacy clinical trials services.
Desirable criteria
* Experience in clinical trials services.
* Evidence of understanding of extended technician roles.
Communication and Relationships Skills
Essential criteria
* Able to communicate clearly verbally and electronically within a multidisciplinary team.
* Demonstrate that they are approachable and be able to relay information in a manner that others understand.
* Respond in a positive manner to both positive and negative feedback and reflect on practice to make any necessary changes.
* Act as a positive role model to junior staff.
Desirable criteria
* Evidence of an ability to train colleagues and junior staff.
Analytical and Judgment Skills
Essential criteria
* Accurate with good attention to detail.
* Able to follow instructions and standard operating procedures.
* Able to work accurately and sustain concentration over short to long periods.
* Able to work accurately and consistently whilst repeatedly dealing with interruptions.
* Able to identify delays in work flow and actively work towards minimising these.
* Able to identify and work within limits of own knowledge and responsibilities.
* Able to accurately record simple and complex data across a variety of computer programs.
Desirable criteria
* Have previously acted as a witness for those requiring evidenced based competency qualifications.
Planning and Organisation Skills
Essential criteria
* Able to work on own initiative and manage own time to meet deadlines.
* Able to prioritise tasks in accordance with department and patient needs.
* Demonstrate ability to multitask.
* Methodical and well organised.
Desirable criteria
* Demonstrate taking a key role in the organisation of a team or function e.g. previous pharmacy role, voluntary work.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH. #J-18808-Ljbffr