Job Summary
This position is the Chief of Quality and Patient Safety at the VA Central Western Massachusetts Healthcare System, located at the Leeds, MA location. This position is full-time at 40 hours per week.
Low Grade: 4
High Grade: 4
Promotion Potential: None
Sub Agency Name: VA Central Western Massachusetts (CWM) Healthcare System
Organization Codes: VA/VATA
Relocation: True
Total Openings: 1
Agency Marketing Statement: OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families, and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect, and Excellence ("I CARE").
Major Duties:
* Duties include but are not limited to the following: Chief of Quality Management (QM) is a self-directed nursing professional who supervises QM staff, assesses plans, implements, coordinates, monitors, and evaluates the quality and safety of the delivery of care for the organization. The selectee is responsible for ongoing oversight of all aspects of the healthcare system to ensure quality and minimize risk and guides the organization through frequent interactions with other service chiefs. Chief of QM supports all QM work, including Accreditation, System Redesign, Patient Safety, Risk Management, and High Reliability Organization (HRO).
* Assumes a leadership role in facilitating regulatory compliance for internal and external oversight bodies (i.e., The Joint Commission (TJC), Commission on Accreditation of Rehabilitation Facilities (CARF), Veterans Health Administration (VHA) Directives and Handbooks, etc.), Office of the Medical Inspector (OMI), Office of the Inspector General (OIG), and VHA performance measures, supporting performance improvement work, and guiding the work of committees.
* Collaborates with the Survey Coordinator for the coordination of accreditation readiness activities focused on standards compliance, education of staff on standards, VHA requirements, and customer satisfaction for internal and external stakeholders.
* Ensures that services have systems and processes in place to provide safe, quality care that is consistent with external benchmarks. Leads performance improvement initiatives by identifying quality metrics, trending data, maintaining the quality metric dashboard, and acts as a subject matter expert in data analysis and data display.
* Consults and acts as a resource to leadership and staff in standards interpretation and implementation, patient safety, risk management, and re-design of processes and structures to improve care outcomes.
* Develops and implements policy and procedures, collaborates with service departments, and works toward meeting the strategic plan of the organization.
Education:
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. The Associate Degree Nursing (ADN), Bachelor of Science degree in Nursing (BSN), or Master of Science degree in Nursing (MSN) must be fully accredited by the Accreditation Commission for Education in Nursing (ACEN) or the Commission On Collegiate Nursing Education (CCNE).
Requirements:
* U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
* All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
* Applicants who refuse
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