Description Prevention Community Outreach Team Leader Role profile Technical 2B Publish date: Monday 6 February 2025 Closing date: Monday 3 March 2025 12noon or 11:59pm Salary: £31586 - £33366 per annum Hours: Full time 37 hours a week Monday to Friday Overview West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of more than 2.9 million people. Our vision is ‘Making the West Midlands safer, stronger and healthier’. This vision and the strategic goals outlined in ‘Our Strategy’ are what drives the people, professionalism and pride with which we serve our communities. An exciting opportunity has arisen within our Prevention Team for a Community Outreach Team Leader. Working under the leadership of the Community Education Coordinator, you will manage a team of Prevention Officers and Prevention Practitioners, ensuring they have the skills, knowledge, and support to perform at their best. You will oversee performance, capacity, and day-to-day operations, making sure our interventions help people reduce their fire risk and improve their overall health, safety, and wellbeing. This is a key leadership role, and we are looking for a confident and motivated individual with strong communication and interpersonal skills. You will be instrumental in supporting and developing your team, enabling them to deliver high-quality services to the communities we serve. This role also offers the opportunity to contribute to the development of new systems and processes that will shape the future of our prevention work. You may also be required to deputise for the Community Education Coordinator in their absence. A driving licence would be advantageous. Responsibilities In this role, you will: lead and manage the daily work of the Prevention Officers and Prevention Practitioners in your team work in a variety of settings outside WMFS, including one-to-one support for individuals manage a defined caseload, ensuring effective support for those with multiple and complex needs build and maintain relationships with professionals who have shared responsibility for the health and support needs of adults, children, and young people undertake any required training to develop your skills and meet role requirements design and review processes to ensure the efficient running of the team use a range of Microsoft applications, including Office 365, to manage information and communications oversee team capacity, capability, performance, attendance, and administration. Experience and skills Essential skills or experience a qualification in a relevant discipline and/or extensive relevant experience in a similar role excellent communication skills, with the ability to engage effectively with a wide range of stakeholders experience in managing staff and resources, ensuring effective service delivery proven experience relevant to the role, particularly in community engagement and support understanding of health inequalities and the behavioural, lifestyle, and environmental factors that increase vulnerability to fire. Desirable skills or experience a qualification in Health and Social Care or an equivalent relevant qualification experience in community safety and/or health and wellbeing an understanding of the National Curriculum, Local Education Authorities, and Academy networks experience of working with both young people and adults in a support or education setting proficiency in Microsoft Office 365, including Teams, Word, and Excel. Benefits We offer a friendly working environment and benefits including: flexible and agile working arrangements free, on-site gym facilities free, on-site parking. We also offer access to an in-house occupational health (OH) facility, including OH health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors. In addition, employees have access to: 24/7 Employee Assistance Programme wellbeing programmes ‘blue light’ discounts across many retailers, through partner schemes Sports and Welfare scheme (for a small fee), with access to discounted products and services. Diversity We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under-represented in our service, we particularly encourage applications from these groups. WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member. Successful candidates will be subject to necessary pre-employment checks, including - where applicable - relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work. All applicants will be required to provide two suitable references. How to apply To apply, please complete the application questions outlining your skills and experiences in line with the job description (linked below). Questions If you have any questions about the role, or would like an informal discussion, please contact Rebecca Lee on 07973 810883 or by email at rebecca.lee1wmfs.net or Gail Read on 07973 810809 or by email at gail.readwmfs.net Job Summary