Annual salary: up to £25,282.40
Business Support Apprentice
Havering – Office based
Monday to Friday, 42.5 hours per week
Salary up to £11.44 an hour depending on age.
About apprenticeships at Mears Group:
Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice.
Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well-being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group’s expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation.
Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond.
As a Mears Apprentice you will be paid above the national minimum wage and be paid for your normal working hours plus time to do your college work with the opportunity to get real life experiences such as working in people’s homes, getting involved in community projects and improving people’s lives by being customer focused. The apprenticeship will take around 16 months to complete and result in gaining your NVQ level 2 in customer service.
About the role:
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to provide advice and support to living customers on practical ways to reduce energy use and promote sustainable warmth, Support development and delivery of livin’s domestic property retrofit plans to decarbonise properties to achieve livin net zero aspirations, Support cand carry out domestic energy assessments on livin properties, Work with the livin Sustainability team to support develop and deliver the wider Planet A strategy, Work with the Mears Group Carbon Reduction Team to share good practice and support broader Carbon Reduction and Sustainability priorities of the Group, undertake college assignments and activities to achieve a recognised qualification in ‘Junior Energy Management’ (details of the programme can be found at and finally liaising with the Planner and general manager, supporting with admin duties and helping out with the Planner with booking in work as needed.
Key Criteria:
1. GCSEs minimum national 4 in Maths and English.
2. Approachable, good communicator and confident with people, expected to attend forums and meetings
3. Active listening
4. Able to use Microsoft applications eg word, excel and power point
5. Interest in data and insight, but training will be given
6. Ability to be flexible to business needs
7. Keen to learn
8. Enthusiastic
9. Good Communication skills.
10. Knowledge of Microsoft office, Excel, outlook, Word etc.
Benefits we can offer you:
11. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
12. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
13. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
14. Family friendly policies