Directorates: Adult Care, Housing and Public Health
Permanent, Full time, 37 hours per week
Are you passionate about using data and insights to drive service improvements? Do you have a talent for project management and business analysis? If so, we have an exciting opportunity for you!
As a Project Development Officer within The Housing Improvement and Governance Service, you will support the planning and delivery of key projects across Housing Services. Working as part of a dynamic team, you will play a crucial role in analysing customer data, improving service delivery, and driving innovation.
What You’ll Do:
* Collate, analyse, and interpret customer data to inform decision-making and enhance the customer experience.
* Identify opportunities for cross-service collaboration to improve efficiency and service quality.
* Support service improvement projects by researching best practice, reviewing processes, and developing business cases.
* Use horizon scanning to identify innovative solutions, including digital improvements and automation.
* Promote a culture of performance management and continuous improvement across services.
What We’re Looking For:
* Strong analytical skills with the ability to interpret complex data and present findings effectively.
* Experience in project planning, programme management, and business process redesign.
* Proven ability to develop evidence-based business cases and support service reviews.
* Experience of working with a range of stakeholders and partners in a customer-focused environment.
* Good understanding of customer insight and business intelligence to improve service delivery.
* Proficiency in IT applications including spreadsheets, databases, and presentation software.
If you’re a proactive problem-solver who thrives in a fast-paced environment, we’d love to hear from you!
Shortlisting will take place on the 03 April and Interviews will take place the week commencing 14/04/2025.
To apply please click the Apply Now link below.
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