Taff is responsible for over 1,500 homes across Cardiff and we provide support services to people across four local authorities in South East Wales. Our mission at Taff is to deliver great homes and services to support communities to thrive.
We walk the TALK through our values. At Taff it’s not what we do that’s important, how we do it is just as important.
As a Tenant Support Officer you will be a leader in Taff’s support services department, ensuring that the needs of service users and the requirements of funders and commissioners are met. This role will be focused on managing a team of tenant support workers that supports newly arrived families from Ukraine
* Professional qualification or extensive experience
* At least 3 years’ experience in support delivery/housing setting
* People management/leadership experience
* Knowledge and experience of delivering support services
* Knowledge of safeguarding requirements
* Knowledge and understanding of legislative and regulatory frameworks
* Ability to work collaboratively with colleagues to achieve a shared vision
* Understanding of ACE's, trauma Informed approaches and creating psychologically informed environments
* Understand the legal, ethical and strategic reasons for supporting workplace diversity.
We welcome any questions in advance of an application, so please get in touch with Saeed Ebrahim at saeed.ebrahim@taffhousing.co.uk if there’s something that matters to you, but we haven’t quite covered it.