Pinnacle Group are looking for a dedicated Property Manager to provide a comprehensive housing management service for a portfolio of affordable housing properties. This is a customer facing role and the successful candidate will be an ambassador for the Pinnacle Group and our clients.
You will be joining our Affordable Housing team. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.
This is a hybrid role to work 3 days on site working Monday - Friday, 9am - 5pm and will look after a portfolio of properties across Newbury, Alton and West Parley.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We're Looking For
We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key Responsibilities:
* Conduct all property management duties for the portfolio including full void turnaround - viewings, sign ups, mutual exchanges, processing renewals, arranging inventory and check out appointments, managing ASB, serving legal notices and attending court where required.
* To carry out estate inspections ensuring all communal areas are inspected and relevant actions completed in a timely manner.
* To progress and manage all residential compliance, tenant repairs and log all repairs via Qube PM software.
* To carry out property inspection visits and pre-check out visits with tenants for the portfolio.
* Keep and maintain all tenancy records up to date and assist with incoming and outgoing correspondence from tenants and the client.
Key Requirements:
* Car user - travel to sites will be required
* A good understanding and knowledge of Affordable rent unit management, residential lettings and the property industry
* Knowledge of housing legislation and current practice
* Experience of working in front line Housing Management
* Be able to perform a whole range of housing management, including voids, sign ups, estate inspections and reporting repairs.
Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds - particularly from those who represent the communities we serve including ex-armed forces personnel and their families.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependent on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
* Maternity/paternity packages
* Flexible Working Arrangements
* Life Assurance
* Enhanced Pension Scheme
* Additional Annual Leave
* Private Medical Insurance
* Cycle to Work Scheme
* Employee Assistance Programme
* Retail Discounts
* Childcare Assistance
* Season Ticket Loans
* Sick Pay Schemes
* Personal Development Plans
* Company Car/Car Allowance
* Electric Vehicle Scheme
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