Our client is an employer of choice in the Cookstown area and is currently recruiting a Customer Service Administrator to join their team. The successful candidate will be a highly organised individual with excellent communication skills and great attention to detail. In order to attract the best talent, our client offers:
* Holidays – 31 days
* Free parking
* Health Care
* Exceptional Team Support and training
* Learning and Development opportunities
* Extra holidays for length of service
Responsibilities include:
* Manage the efficient processing of orders to customer requirements with a high degree of accuracy and efficiency.
* Collaborate with the relevant departments to ensure customer’s orders are fulfilled to their requirements.
* Keep customers informed about the status and progress of their orders where required.
* Ensure prompt and courteous responses to customer enquiries and concerns.
* Preparing product quotations and pricing for customers.
* Building product/service knowledge on business offerings and matching customer needs with business needs.
Essential Skills and Criteria:
* 1-2 years’ experience in a similar role.
* Ability to work well in a busy team environment.
* Strong attention to detail.
* Multitasking skills and good organisational abilities.
* Proficient in the use of Microsoft Office Packages.
* Experience with data systems and processing orders.
* Clear written and oral communication skills.
* Excellent interpersonal skills and the ability to interpret information.
* Ability to work calmly under high-stress situations.
For more information on this Customer Service Administrator position, contact Garrett Haughey on 02887440033.
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