We are recruiting IT field engineers to work a variety of roles at multiple sites around the country and worldwide.
The ideal candidate must be willing to complete background checks up to EDV.
The role will include hardware and software installation, networking, repair, fault finding, and equipment upgrades.
For those new to IT, we provide a free one-week Fast-Track training course at our head office in Crewe, Cheshire. This is a one-week course, Monday-Friday, and upon successful completion, we aim to get you out on site and working as quickly as possible.
The role of an IT field engineer will often require you to travel to various sites, so it is imperative you have a valid driving licence, have your own vehicle, and be willing to travel to a variety of locations.
This position is open to experienced engineers and those who are looking to begin their career in IT.
Main Responsibilities of the IT Field Engineers:
1. Attending customer sites to install/resolving IT equipment
2. Working closely with the IT support desk to feedback on support calls and ongoing issues
3. Liaising with account managers and updating customers with the progress and resolution of issues
About You:
* UK Driving Licence & own vehicle – Essential
* Strong Interpersonal/Customer skills – Essential
* DIY Experience - Desirable
* A genuine passion for IT & a willingness to learn new skills - Essential
* Windows Networking - Desirable
* Wireless Networking - Desirable
* Logical approach to fault finding & diagnostics - Desirable
* MCP, Cisco or CompTIA Certification - Desirable
* Ex-Military - Desirable (we offer an alternative fast-track course venue to ex-military personnel and their families at our new training facility in Manchester)
Please be aware that Cerco operates as a Recruitment Agency/Employment Business. Training (if needed) takes place at our HQ in Crewe, Cheshire or our training centre in Swansea. We recruit and place engineers throughout the UK. After passing our training course, we will look for work for you with our clients. Work cannot be guaranteed, but as we invest in your training, we will always endeavour to keep you in work.
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