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Job Details: Business Development Officer
Vacancy Name: Business Development Officer
Vacancy No: VN3915
Location City: Southampton
Contract Type: Permanent
Working Days & Times: 08:30 - 16:30
Description:
Learning Curve Group are a national training and education specialist. We work with further education providers, employers, and learners to help them achieve success. Our strong values are centred around our learners – impacting over 100,000 of them every year. Our ‘Purple People’, the dedicated and passionate people of LCG, help us to deliver success to achieve our vision to ‘transform lives through learning’.
Role Information:
As a Business Development Officer, you will be responsible for supporting the Centre Manager by driving learner starts and enrolling them on to their chosen programme. This is a busy role where you need to balance the need for commercial and administrative activity on a daily basis.
You will need these important qualities:
* Ability to build rapport with a wide range of learners & employers
* Keen attention to detail
* Ability to communicate at all levels.
DUTIES:
* Develop links with key external stakeholders (e.g., employers, schools, local authorities, community centres, and JCPs) to generate enrolments on public services programmes.
* Maintain excellent relationships with internal and external stakeholders to identify training and employment opportunities.
* Carry out all stakeholder-related recruitment activity including advertising, pre-screening, and interviewing.
* Update the centralised vacancy database.
* Liaise with stakeholders regarding the enrolment process of learners.
* Organise and manage open days to generate potential interest in military careers.
* Manage employer surveys on an ad hoc and bi-annual basis where applicable.
* Enrol new learners onto the correct programme.
* Advertise current vacancies, managing applications effectively on the CRM, pre-screening, interviewing, and attending careers events as required.
* Carry out student reviews in the centre and document telephone reviews as needed.
* Support communication to students and externals as directed, including termly communications and follow-up calls to prospective new students.
* Interview applicants for their chosen programme, completing eligibility checks and related ESFA documentation for the relevant funding channels.
* Act as a point of contact for learners, providing ongoing support and impartial IAG throughout the learner journey.
* Provide additional support during the learners' first 6 weeks, including half-day sessions to ensure fulfilment of employer and learner expectations.
* Support learners at programme exit and provide information, advice, and guidance on progression and employment opportunities.
* Accurately record actual number of starts and pipeline figures in the academy weekly performance report.
* Meet and report weekly to the call centre key personnel and Centre Manager on outcomes of interviews and starts.
* Report on monthly activities against set key performance indicators.
* Drive performance against academy budget and targets.
* Administration and Generic:
* Ensure correct processing and filing of PLRs and eligibility documentation.
* Liaise with the administration team to provide accurate information for employer Apprenticeship documentation.
* Inform the administration team’s process to generate EDRS numbers.
* Update employers’ database and files to include H&S and ONAs.
* Manage the process to gain dated signatures on enrolment paperwork and final EPA documentation.
* Carry out health and safety checks annually at all salons and liaise with the Administration team for recording the Health & Safety checks on PICs.
* Provide ad hoc and regular reports as required.
* Manage the Employer Engagement CRM database and ensure regular updating of employer information.
* Liaise with the Training Instructors for information to support employer reviews and provide feedback to Tutors after visits.
* Act as the first point of contact for all inbound/outbound calls.
* General administration duties including diary management of the EE Manager, photocopying, and taking ownership of posts.
* Provide learners, customers, and colleagues with support, advice, and guidance as part of your everyday role.
* Conduct your role in line with the behaviour aligned with our company values.
* Comply with the Safeguarding, Prevent, and Health and Safety Policies and be vigilant to potential concerns and risks at all times.
* Comply and follow all processes within the Health and Safety Policy.
* Comply and follow all processes within the IT Policy, Data Protection, and Information Security Policy.
* Promote equal opportunities and recognition of diversity throughout the company.
* Ensure the maintenance of confidentiality and professionalism at all times.
* It is essential that you have a commitment to behave in a way that meets our company values and places the learner and their wellbeing at the heart of what you do.
EQUAL OPPORTUNITIES:
You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
ESSENTIAL CRITERIA:
* Experience in a sales or recruitment role.
* Military knowledge or interest would be beneficial.
* Have a driving licence and access to a car as you will be covering our Portsmouth, Aldershot, and Southampton Academies.
If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team at 01388 777129 or Workforus@Learningcurvegroup.co.uk.
Recruitment Checks:
Learners are at the centre of everything we do, so we are committed to safeguarding and promoting their welfare. The successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. For this role, we will also carry out adverse media checks and a DBS check and will ask for information related to previous convictions if you are shortlisted for interview.
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