Stockroom Supervisor - Flannels - Gateshead Company Description FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. To support the growth of our Flagship store, we are looking for a back of house, stockroom supervisor in our Metro Centre Flagship Store. Job Description The Role Support with daily workload and delegation to team Supervise work, check completion and deliver to expectation set by line manager Manage stockrooms and back of house areas Tightly control stockloss across the store Use business communication tools for completion of tasks and ensure your team understand all key functions Understand all process and procedures and set the example for others Support with maintaining store environment and housekeeping standards Understand company policy and rules regarding security measures and demonstrate compliance and controls Understand product features and benefits, ensuring knowledge is kept up to date in line with new products Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners Engage with and feedback issues to contribute to the wider business Support with identifying development needs within the team Support senior management to coach the team Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store Support senior management to coach the team Qualifications The Requirements Experience of leading a team within a retail environment Experience of working with high volumes of product and stock Knowledge of and passion for luxury brands Ability to drive sales through excellent service Understanding of visual presentation and how to impact sales floor commercially Ability to motivate a team with effective communication Additional Information The Rewards Weekly/Monthly & Quarterly Commercial Bonuses Stocktake Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 50% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands