Does the following sound like you?
* You are an understanding, empathetic and patient person with strong customer service & communication skills
* You enjoy working with people from all walks of life
* You are interested in energy efficiency & helping people reduce their bills
* You have experience with or are comfortable working with disadvantaged and vulnerable members of the community
* Open to undergo an online training programme and gain a Level 3 Energy Awareness qualification
Then you'd be a great fit for the Domestic Energy Consultant role!
What Does a Domestic Energy Consultant do?
* As a Domestic Energy Consultant you'll conduct home visits and phone consultations to ask residents a series of questions to gain an understanding of their energy consumption patterns.
* The advice can include a variety of solutions, for example advising customers on reducing their fuel bills, switching suppliers, accessing discounts, changing behaviours, fitting small practical energy-saving measures like LED light bulbs and draft proofing, among others.
* You'll also help raise awareness about other available support and helping householders access funded home energy improvements, e.g. loft insulation or heating upgrades.
* Advisers play a key role in addressing fuel poverty and the energy crisis, making a significant impact to sustainability efforts across the country.
About us
We're Greenworkx: A team on a mission to power 10 million people into green jobs. We make access to green jobs and training easy.
We're looking for individuals interested in getting a fully funded Domestic Energy Consultant qualification, who we then connect with employment opportunities.
Key Responsibilities & Requirements:
* Complete Domestic Energy ConsultantTraining: Complete a fully funded, online 8-week Domestic Energy Consultant training programme to obtain a Level 3 Energy Awareness qualification which qualifies you to deliver official energy advice.
* Communication Skills: Strong written and verbal skills to ensure clear communication with residents.
* Understanding & empathy: A nuanced understanding of the barriers and challenges the disadvantaged members of the community face; desire to support them.
* Digital Competence: Proficiency with digital tools, smart devices, and capable of quickly learning industry standard software.
* Driver's License: Ability and willingness to travel across your local area.
* Committed to upskilling to work as a Domestic Energy Consultant and passionate about energy efficiency.
Job Type: Full-time
Pay: £22,000.00-£28,000.00 per year
Schedule:
* Monday to Friday
Application question(s):
* (Required) Do you own a vehicle that you could use for work purposes?
* (Required) Are you seeking full time employment?
* (Required) Would you need employer sponsorship to work, now or in the future?
* (Required) Will you be available to attend a 3-day webinar on 15, 16, and 17 January (9am - 12pm)?
* (Required) Will you be available to attend a full-day online exam to gain your Level 3 Energy Awareness qualification on either 4 February or 6 February?
* (Required) If you’re not yet qualified, are you ready to commit to a 7-9 week training to receive a Level 3 Energy Awareness qualification? This would require you to dedicate 6.5 hours to learning per week.
* (Required) What makes you want to become a Domestic Energy Consultant?
* (Required) What are your three key strengths that would set up for success as a Domestic Energy Consultant and why?
Experience:
* Customer service: 1 year (required)
Licence/Certification:
* Driving Licence (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 14/11/2024
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