A client of ours in the Kelvedon area is recruiting an Account Manager to join their team. This is a full-time position working Monday - Friday 8.30am - 5.30pm and paying £26,000 - £28,000 per annum depending on experience.
Key Duties include but are not limited to:
1. Client Communication: Answer incoming calls and emails promptly, ensuring client inquiries and issues are addressed.
2. Relationship Management: Develop and maintain robust relationships with clients and suppliers.
3. Account Management: Oversee the accounts of current clients, ensuring their needs are met, and opportunities for upselling and account growth are identified and pursued.
4. Sales Support: Assist the sales team with daily tasks, contributing to the overall achievement of sales targets.
5. Customer Retention: Focus on customer engagement strategies and initiatives aimed at retaining existing clients.
6. Order Processing: Manage and process orders for current clients efficiently.
7. Administrative Support: Perform general administrative duties as needed, including file management, scheduling, and documentation.
8. Any other duties as required.
Skills and Experience required to be considered for this Account Manager position:
1. Experience in call centre and customer service role and/or account management.
2. Excellent communication skills, both verbal and written.
3. Strong organisational skills with the ability to manage multiple tasks simultaneously.
4. Proficiency in Microsoft Office.
Great Benefits to working for this company include:
1. Commission structure available.
2. Free on-site parking.
3. Excellent working environment.
4. Friendly and supportive team.
5. 20 days + Bank Holidays.
If you feel like you meet the above criteria & would like to be considered for this Account Manager position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.
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