Job Title: Senior IT Support Engineer
Location: Cheshire
Job Type: Office & Field based
Salary: £35,000 - £43,000 DOE
Our client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve complex technical problems efficiently and effectively. We are looking for a Senior 2nd/3rd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients.
Please note a driving licence and own vehicle (mileage paid) is required. Company van can also be provided (including fuel card).
Key Responsibilities:
* Work on various client based projects
* Resolve complex technical issues
* Site visits, audit new customers, suggesting recommendations
* Diagnose software and hardware faults
* Helpdesk support for AV, phone, hardware issues
Personal Attributes:
1. Extensive use of Office 365 package
2. Knowledge on firewall, networking/security procedures, routing & switches
3. Understanding of Network protocols - DNS, DHCP, TCP/IP, WAN, LAN
4. Experience with virtualisation - Hyper-V / VMWare / Citrix etc
5. MS Certs highly desired
6. Fantastic communication skills, confident talking with seniors
7. Enthusiastic wit...