Business Services Manager
Location: Spain, London
Who We Are
Chesamel Group is an agile consultancy headquartered in London, focused on driving extraordinary growth for forward-thinking businesses through innovative, bespoke solutions. The team challenges traditional thinking to deliver transformative business outcomes using human ingenuity and advanced technology.
We listen with intent, connect brilliant minds, develop bold ideas, and create solutions so our partners achieve extraordinary success. Which is why some of the world’s biggest and best-known tech companies choose to work with us.
The Team
Chesamel has a large team of marketing experts delivering on client projects across the globe, ranging from fully integrated and embedded consultancy to ad-hoc on demand project delivery. You will be joining a collective focused on delivering excellent client servicing while leading business transformation for our clients.
Role:
As Business Services Manager you will act as a critical business partner for our client’s marketing team across a variety of campaigns and projects. You will manage and coordinate the execution of administrative processes associated with purchasing (e.g. statements of work, purchase orders, etc) and act as our client’s point of contact as an expert in navigating interactions with finance and legal. By becoming a subject matter expert (SME) for all contracting and purchasing processes, you will play a key role in improving our client’s workflows, reducing workload and delivering better compliance.
Responsibilities:
Contracting:
* Creating drafts and driving all necessary inputs for Statements of Work (contracts) and liaising with Procurement/Legal through their process; ensuring services and deliverables are accurately reflected and risk assessed.
* Ensuring timely responses and follow ups from our client’s teams managing legal and compliance and reducing the time it takes to get the contracts finalised
* Managing the risk assessment and compliance processes on behalf of client stakeholders.
Purchasing:
* Overseeing the creation and management of purchase requisitions/ Purchase Orders (POs) in our client’s purchasing system, and all internal processes connected to it
* Identifying issues and resolving them on the spot as well as through long-term process improvement by influencing the product roadmap of our client’s purchasing system.
* Liaising with client stakeholders to ensure compliance with quarterly deadlines.
Process and efficiency improvement
* Supporting cross-functional teams with efficiency improvement opportunities across Purchasing and Contracting.
* Serve as a subject matter expert on legal, compliance and procurement processes, including internal systems (i.e. the full purchasing system experience) to provide quick answers and set expectations on appropriate timeline while at the same time increase PA specific knowledge (e.g. event nuances) within Contract Ops support to execute contracts more efficiently going forward (i.e. education session or templates).
Required Qualifications
* Excellent stakeholder and client management skills: with a comfort at operating as an embedded consultant delivering directly on client projects as part of an integrated marketing service
* Project management: track record of independently driving outcomes in complex business environments while collaborating with multiple stakeholders, process-orientation and high attention to detail
* Excellent written and verbal communication skills, showing a high attention to detail
* Experience and interest working with finance, legal, compliance functions on behalf of the marketing function
* Proven ability to work effectively with multiple cross-functional teams
* Outstanding execution, resourcefulness, and problem-solving skills