Do you have exceptional administration skills?
Are you looking for a vital role which will help improve effectiveness and efficiency?
The Oxfordshire mental health urgent care pathway has an exciting opportunity for an experienced administrator to join the team as Business and Improvement Manager.
This is a pivotal role in enhancing the effectiveness and efficiency of the services within the pathway. The post holder will support service improvement, performance data management, business and operational functions, and administrative support. Working closely with the Service Manager and Team Managers to improve existing services, develop new initiatives, and ensure robust data and performance recording.
The post holder will be the line manager and lead developmental responsibility for all administrative staff within the Mental Health Urgent Care Pathway.
You'll need great communication and time-keeping skills to support the team and work alongside a wide range of professionals to ensure we continually develop and improve.
Some Of The Key Duties Include:
1. All aspects of line management and professional leadership of administration staff within the pathway.
2. Ensure administration procedures and processes are in place and followed.
3. Support the Service Manager and Team Managers with administrative tasks.
4. Work closely with a full range of staff and stakeholders when developing new models of care and approaches to service delivery.
5. Support the Service Manager and Team Managers to ensure processes are standardized, SOPs are in place, and maintain the pathway risk register.
6. Collect, analyze, and present key performance and operational data to support evidence-based decision-making within the pathway.
7. Identify gaps in data recording and service performance, producing reports and delivering training where necessary to enhance compliance and efficiency.
8. Act as a key point of contact for service-related business functions, supporting the resolution of operational challenges.
Oxford Health is a great place to work. To showcase the best of yourself when making an application, you are encouraged to read the “candidate guide to making an application” which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust, we provide physical, mental health, and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath, and North East Somerset. Our services are delivered at community bases, hospitals, clinics, and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”.
Our values are: “Caring, safe and excellent”.
At Oxford Health, we offer a wide range of benefits designed to support your career and wellbeing. These include:
1. Excellent opportunities for career progression.
2. Individual and Trust-wide learning and development.
3. 27 days annual leave, plus bank holidays, rising to 33 days with continuous service.
4. NHS Discount.
5. Pension scheme.
6. Lease car scheme.
7. Employee Assistance Programme.
8. Mental Health First Aiders.
9. Staff accommodation (waiting lists may apply).
10. Staff networking and support groups.
For further details / informal visits contact:
Name: Craig Heigold
Job title: Service Manager
Email address: craig.heigold@oxfordhealth.nhs.uk
Telephone number: 07825 113097
#J-18808-Ljbffr