Job summary This role is for 22.5 hours per week. Please note the role requires the postholder to be able to work as part of the existing admin team and will include working some Mondays and/or Fridays. Please state your preference for working days in your application. An exciting opportunity has become available for a Team Administrator to join our CAMHS Single Point of Access Service (SPA). The post holder will be part of the Children's and Families Care Group based within the CAMHS SPA team delivering care to children, young people and families. The SPA is first point of clinical contact for CYP, families and referrers and offers consultation and advice prior to referral and during the triage phase. Main duties of the job The post holder will be required to work on their own initiative and demonstrate a willingness to help others and be a key member of the team. The post holder will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post. Excellent interpersonal and communication skills are essential with an ability to deal with sensitive and challenging situations. Please see job description and person specification for main duties of this role. About us By joining Team MPFT, you will be helping your communities and in return for this, we will support you by; Supporting your career development and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between patients Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccinations every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met) And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people. Please note, we may be required to close this vacancy early if we receive a high volume of applications Date posted 06 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Part-time Reference number 301-BK-24-6759995 Job locations Anglesey House, Wheelhouse Road Rugeley WS15 1UL Job description Job responsibilities Please see the attached Team Administrator job description and person specification for main duties of this role. Job description Job responsibilities Please see the attached Team Administrator job description and person specification for main duties of this role. Person Specification Qualifications Essential Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2 RSA Stage III Word Processing / Text Processing or equivalent ECDL/CLAIT IT qualification or equivalent Desirable NVQ/ Level 3 Business administration Audio typing experience Experience Essential Relevant experience in administration support role including dealing with telephone enquiries in a timely manner Experience of dealing with sensitive/distressing issues Previous experience of data input Desirable Experience of using Rio Skills Essential Demonstrate the ability to prioritise workload in order to meet deadlines Demonstrate an understanding of the importance of effective team working Demonstrate an understanding of the importance of confidentiality Demonstrate a high level of communication skills, both written and verbal Excellent organisational skills and work on own initiative Proficient in the use of Microsoft Office packages e.g. Word, Excel etc. Provide training/advice to other team members on use of computer packages Standard keyboard skills Personal Attributes Essential Demonstrate a willingness to undertake further training and identify own development needs Flexible and adaptable approach to work Ability to travel if required Person Specification Qualifications Essential Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2 RSA Stage III Word Processing / Text Processing or equivalent ECDL/CLAIT IT qualification or equivalent Desirable NVQ/ Level 3 Business administration Audio typing experience Experience Essential Relevant experience in administration support role including dealing with telephone enquiries in a timely manner Experience of dealing with sensitive/distressing issues Previous experience of data input Desirable Experience of using Rio Skills Essential Demonstrate the ability to prioritise workload in order to meet deadlines Demonstrate an understanding of the importance of effective team working Demonstrate an understanding of the importance of confidentiality Demonstrate a high level of communication skills, both written and verbal Excellent organisational skills and work on own initiative Proficient in the use of Microsoft Office packages e.g. Word, Excel etc. Provide training/advice to other team members on use of computer packages Standard keyboard skills Personal Attributes Essential Demonstrate a willingness to undertake further training and identify own development needs Flexible and adaptable approach to work Ability to travel if required Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Midlands Partnership NHS Foundation Trust Address Anglesey House, Wheelhouse Road Rugeley WS15 1UL Employer's website https://www.mpft.nhs.uk (Opens in a new tab)