Job Description - Housing Concierge (242066)
Location: Cornwall - Liskeard
Type: Permanent, Full time (37.5 hpw) - Waking nights (4 nights on/4 nights off)
Pay: £12.00 per hour (Salary £23,464 per year) and great benefits including Health Cash Plan
Home, a place where you belong
We’re looking for a dedicated night worker who won’t fall asleep on the job! If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you!
We’re looking for new Supported Housing Concierges to join our growing teams. Here at Home Group, we look after our vulnerable customers, including those with complex care needs. Your job will be to ensure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
Typical shift as a Housing Concierge:
* You will be the first line of support for our customers when our wider team or their own support network aren’t around to help.
* You’ll manage the health and safety of the building, patrolling to check fire doors, ensuring everything is locked and secure.
* Thinking on your feet and managing situations on the spot, such as investigating suspicious activity or raising the alarm when emergency services are needed.
* Help maintain cleanliness, so you should be comfortable with cleaning tasks.
You bring:
* Calm under pressure with great communication skills.
* A passion for supporting the most vulnerable in society.
* Sociable, interested in people and their stories, using insights to spot changes in behavior.
* Confidence to intervene sensitively when issues arise.
* A team player with the ability to work alone, backed by our emergency support team.
Job details:
* Working on a rolling rota between the hours of 5pm and 5am (4 on/4 off).
* Regular daytime training and team meetings.
* Able to use technology to monitor CCTV and update records.
* Enhanced DBS check required (we pay for this).
What’s in it for you?
* 34 days leave (including bank holidays and a “me day”), increasing to 39, with the option to buy 5 more and time off for volunteering.
* Health cash plan covering costs towards dental, optical, prescriptions, and more.
* Over 800 high street discounts on groceries, holidays, and days out.
* Opportunities for career growth.
* Support for colleague wellbeing.
Let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
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