Technical Support Officer x 2 posts
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Salary
£25,584 - £27,269
Expires
10/02/2025
Location
Rotherham, South Yorkshire
Job Type
Full Time
The Environmental Health and Community Protection Unit need two officers with experience of delivering customer service and administrative support in order to support its services.
The Community Protection Unit deals with Environmental Health and Anti-Social Behaviour issues on a Neighbourhood Area basis both proactively and in response to high levels of customer service demand. These roles will impact on functions right across the service including:
* Food Hygiene and Standards
* Trading Standards
* Anti-Social Behaviour
* Pollution
* Health & Safety
* Environmental Protection
* Private Sector Housing including property licensing
* Waste and Environmental Crime
* Animal Health and Licensing
* CCTV
You will be expected to deal with a range of customer enquiries across all access channels including face to face, telephone and email, providing customers with accurate, clear, relevant and high-quality advice and information, as well as carrying out procurement and financial tasks.
The role includes issuing first stage warnings in some investigatory matters, and also robust triaging and information or intelligence build-up before referral for further investigation by senior enforcement staff.
You must be enthusiastic, a good team worker with commitment, flexibility, and a capability of working on your own initiative. You will need to demonstrate positive skills in establishing and developing productive working relationships and also deliver against personal and team targets.
Additional training will be provided to ensure the right candidates have the skills to do the job effectively.
For an informal discussion, please contact Adam Corker, Environmental Health Systems Officer, on 01709 823118 or by email on env.health@rotherham.gov.uk
To apply please click the Apply Now link below.
Supporting Documents for Technical Support Officer x 2 posts
* Download Benefits Package (DOC)
* Download Job Profile Band E (DOC)
This role expires on 10/02/2025. Apply Now.
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