Role Description
Join Our Team as a Supporter Care Officer
Location:Leatherhead, Surrey
Salary:£25,500 per annum (pro-rata) plus benefits
Hours:37.5 Hours (full time) or 30 hours (part time) per week
Contract:Full time or Part-time, Permanent
Driving Requirement:A valid full UK manual driving license is essential.
Essential Criteria
To be considered for this position, you will have experience in at least two of the following areas:
Fundraising Supporter Care
Working within a fundraising team
General charity administration
Legacy administration
Community fundraising events and activities
Good written and verbal communication
Ability to build strong and effective relationshipsAbout You
Are you someone who truly enjoys delivering excellent customer service and building strong, loyal relationships with charity supporters?
We are seeking an experienced administrator who can deliver timely and efficient support to the fundraising, engagement and volunteering teams. You will demonstrate an eye for detail, a positive and friendly manner, as well as innovative ways to ensure an exceptional supporter experience.
What will you be doing?
As a Supporter Care Officer, you'll be the charity’s expert in supporter care, managing donor enquiries and processing of financial gifts (whether online, over the phone or by post). You’ll oversee a varied and interesting workload from supporting the department with general administration duties and c...