This is an excellent opportunity to join a successful company. You will be a vital part of an efficient, small team so will really be able to make a difference to the company. - Fully remote role - Offices based in Leatherhead – must be able to commute to the office once per month - £28,000 - £32,000 salary (DOE) - Monday - Friday, 9am - 5pm Benefits: 20 days holiday bank holidays Pension scheme Healthcare scheme Job Description: Processing orders and preparing shipping files from websites, Amazon and eBay. Uploading above into shipping portal and tracking number to Amazon and eBay. Answer customer enquiries over the phone, by email and face to face. Taking and processing customer orders and payments. Conducting credit checks, raising invoices and handling paperwork. Updating customer records. Check stock and re-order supplies. Organising deliveries. Providing after-sales support. Checking orders that come through on Amazon. Processing returns and invoices. Person Specification: Previous experience in a similar position is essential. Daily report generation from Amazon and eBay. Updating spreadsheets in Excel. Knowledge of Xero and Photoshop would be an advantage. Running reports. Updating shipping addresses and merging documentation. Exporting files and uploading documents on the portal. Updating stock lists on Excel. Providing after-sales support. Familiar with management of websites - Amazon and eBay. Good analytical and numerical abilities. Ability to multitask and prioritise many different demands on their time. Strong attention to detail. Good MS Office skills especially Excel. Refer a friend and earn £100 If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer