Job summary This post is for 12 hours per week and you will be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to supporting the administration and receptionist teams with patient registration, booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies. To support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. Main duties of the job The following are the core responsibilities of the Administration Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: QOF Audits Process incoming and outgoing mail File and store records as required Photocopy documentation as required Process changes to patient registration, deduction of record and new patient registration Input data into the patients healthcare records as necessary Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately Maintain a clean, tidy, effective working area at all times Support all clinical staff with general administrative tasks as requested There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels About us Solent View Medical Practice cares for a population of 13000 patients. Our Clinical team consists of GPs, Advanced Nurse Practitioner, Nurse Prescribers, Practice Nurses, a Mental Health Nurse, Paramedics, a Physicians Associate, HCA's and GP Assistants with an excellent and proactive supporting team of Administrators and Receptionists. It is the aim of our Practice to provide high quality healthcare in a responsive, supportive, caring and courteous manner to all our patients, with a well-trained and motivated primary health care team. We wish to be an approachable and accessible Practice making efficient use of all the health care resources available. To find out more about the Practice visit our website:- www.solentviewmedialpractice.co.uk Date posted 24 October 2024 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A1389-24-0002 Job locations Manor Way Lee-on-the-solent Hampshire PO13 9JG Job description Job responsibilities Job summary To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to supporting the administration and receptionist teams with patient registration, booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies. To support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. Job description Job responsibilities Job summary To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to supporting the administration and receptionist teams with patient registration, booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies. To support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. Person Specification Qualifications Essential GCSE Mathematics & English (C or above) or equivalent Experience Essential Excellent communication skills (written and oral) Flexible and cooperative Sensitive and empathetic in distressing situations Clear, polite telephone manner Ability to work as a team member and autonomously Desirable Experience of carrying out QOF Audits Experience of administrative duties Experience of working in a healthcare setting Experience of working with the general public EMIS user skills Person Specification Qualifications Essential GCSE Mathematics & English (C or above) or equivalent Experience Essential Excellent communication skills (written and oral) Flexible and cooperative Sensitive and empathetic in distressing situations Clear, polite telephone manner Ability to work as a team member and autonomously Desirable Experience of carrying out QOF Audits Experience of administrative duties Experience of working in a healthcare setting Experience of working with the general public EMIS user skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Solent View Medical Practice Address Manor Way Lee-on-the-solent Hampshire PO13 9JG Employer's website https://www.solentviewmedicalpractice.co.uk/ (Opens in a new tab)