KEY DUTIES Analyse performance, benchmarking, capacity and demand data to identify areas for improvement Perform complex statistical data, process and business analysis producing sophisticated models, analytics and forecasts using statistical models, methods and processes Provide analysis, interpretation and communication of highly complex data to colleagues to support decision-making. This may include for example needs analysis, evaluation and analysis of health outcomes, contract planning and monitoring (including financial elements) and performance (including clinical quality standards and patient experience). Produce and review regular weekly and monthly performance reports and disseminate to key contacts. Provide advice and support to staff to aid interpretation of the reports and alerts to key managers with regards to anomalies and adverse variances. Support colleagues to design and deliver approaches to capacity and demand assessment and modelling. Assess the impact of referral trends / patterns, complexity changes and service re-design on patient flow and RTT. Build strong working relationships with Directorate Managers, Clinicians and other stakeholder to ensure information is at the forefront of all business decisions acting as a catalyst within the Trust to develop a business intelligence culture by providing advice, guidance and general support on information management and data quality issues. Work closely with colleagues in IT, Finance and HR to help shape and deliver effective solutions. Develop and deliver reports and presentations summarising analysis communicating this to colleagues at all levels and through a variety of formats including presentation within Care Group meetings such as Finance and Performance Committee, Team to Team, CIP Council, Directorate Meetings and individual specialty meetings. Monitor and measure the benefits seen from the projects and feed good practice back to the wider organisation. Undertake on the ground audits to verify data and ensure that this information is fed through to the information department and to inform any developments Utilise traditional data and wider resources including published literature, reports and locally held data sets to provide bespoke analysis and insight in support of improvement work. Design approaches to data collection and analysis to support strategic and project level decision making. Ensure that all interdependencies are taken into account in any projects (e.g. that diagnostic, pharmacy, pathology and any other interdependent department are fully consulted and kept informed of the status of the project). Plan for and support deployment / implementation of key service changes considering culture adaptation for successful delivery and embedding of changes. Analysis of process, data and other variables to establish root cause. Perform Cost / Benefit analysis. Develop and maintain relationships with internal stakeholders and suppliers. Excellent influencing and negotiating skills. CLINICAL & PROFESSIONAL RESPONSIBILITIES To proactively support information provision to address the evolving information needs arising from new strategies and guidance To advise, as appropriate, on changes to national data sets or definitions and recording of patient information to communicate such changes to senior staff, so that appropriate action can be taken. To ensure data is available to meet clinical governance requirements. Ensure confidentiality of patient data at all times, by awareness and compliance with existing legislation and good practice, for example Data Protection Act 1998; Caldicott principles and recommendations; local policies and procedures. Whilst the post holder will not have direct involvement in the clinical care of patients, the role is fundamental to the clinical safety of patient pathways, designed to plan and facilitate the care of patients. ADMINISTRATIVE RESPONSIBILITIES To ensure specification documentation is kept fully up to date and signed off To ensure all coding is documented Assist with the up keep of records relating to staff trained across the organisation. TEACHING & TRAINING RESPONSBILITIES Mentoring and support to project leads, including but not limited to, technical analysis project management advice and identification of project benefits where appropriate. Provide technical guidance to other analysts within Information team LINE MANAGEMENT/SUPERVISORY RESPONSBILITIES To plan the workload of the team, with set timescales for delivery of each work package To be responsible for all human resource issues relating to the data intelligence staff, including appraisals, recruitment and selection, disciplinary and sickness absence management To ensure that all Business Intelligence staff have adequate induction and training provision FINANCIAL AND PHYSICAL RESOURCE RESPONSBILITIES Work closely with Finance colleagues to align financial and activity information appropriately in support of the Trusts business principals PLANNING AND ORGANISATIONAL RESPONSBILITIES Organise own work effectively and work on their own initiative to identify areas of improvement across the organisation. Prepare detailed work plans for project scoping and implementation including the analysis of cross project dependencies and intra-project dependencies. Carry out all tasks identified in the relevant project implementation plans. Have a methodical approach to their work, with an attention to detail. Work with sometimes limited information.