We are a small, independent homewares retailer, primarily located in Cornwall, with a successful, growing e-commerce business in addition to our three brick-and-mortar stores based in the South West, and a recently re-launched wholesale channel. Our distinct design aesthetic is the reason for our continued success and the quality of our products and customer service keeps our customers returning. We are looking for an analytical and technically experienced E-Commerce Executive to oversee and optimise our e-commerce operations, supporting the development of and executing strategies to drive online sales growth, enhance digital marketing efforts, and improve our e-commerce performance.
Main Responsibilities:
* Manage our Shopify e-commerce store ensuring day-to-day functionality and championing digital innovation.
* Conduct daily website and compliance checks to verify functionality and accuracy of product and other onsite information.
* Enhance on-site performance by optimising conversion rates, boosting customer engagement, and improving overall site KPIs.
* Support online sales growth by monitoring key business metrics and providing the wider team with actionable insights on e-commerce performance.
* Leverage data and analytics tools to monitor performance, identify improvement opportunities, and strengthen our data and analytical tool stack.
* Support SEO strategies aimed at increasing customer engagement and driving conversions.
* Manage the digital launch of new products online, ensuring a smooth transition from creation in Shopify to live on the site, whilst ensuring consistency across channels.
* Conduct competitor analysis to identify new trends and opportunities.
Specifications:
* At least 2 years minimum of proven experience in a similar role.
* A strong understanding and experience of Klayvio, Shopify, Google Analytics, Microsoft Office (Excel).
* A strong understanding of SEO optimisation and proven experience.
* Proof of right to work in the UK.
* Minimum of 2 references.
Benefits:
* We are offering a full-time, permanent contract working 37.5 hours per week, Monday to Friday.
* Up to £30k salary dependent on experience.
* 28 days holiday per annum including bank holidays.
* Company pension.
* 35% staff discount.
Application Instructions:
* Please submit your current CV plus a covering letter in support of your application.
* Application deadline: 11:59pm, Sunday 20th October 2024.
* Initial interviews will be held during the week commencing 28th October 2024.