Job summary
The post holder will oversee and ensure provision of all Clerical Officer duties within the Radiology Directorate to provide an efficient and effective service to the Directorate and the University Health Board.
The successful candidate will be supported to thrive in a busy and varied role and will work with the A&C staff in both University Hospital of Wales (UHW) and University Hospital Llandough (UHL) to ensure supervisory cover is maintained at all times. The cross site cover is expected to be a 1 week in 4 rotation to UHL. Monday- Friday -
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
1. To supervise the day to day running of all reception and clerical areas, to ensure a smooth and efficient service reprioritise the allocation of staff and work as need.
2. Will be responsible for the day to day supervision, induction and overall training of staff on and PMS.
3. Ensure the rota is covered and runs smoothly including covering late evenings, nights and weekends, including cover for annual leave, and absence for all reception and clerical areas.
4. Provide support to ensure the smooth running of the On-Call rota
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is "Caring for People, Keeping People Well", and ourvision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiffand the Vale offers the best of both worlds.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
5. 5 GCSE, NVQ Level 3 or appropriate previous experience.
Experience
Essential
6. Previous administrative and clerical experience preferably working in a hospital based role or related service within the NHS
Desirable
7. Experience of working in a supervisory role
Skill
Essential
8. Excellent Communication skills Excellent data entry/ keyboard skills Experience of using computer packages such as Excel and Word Organised and methodical Attention to detail Excellent telephone manner Ability to manage own workload
Special Knowledge
Essential
9. Understanding of NHS waiting times targets and pathways Understanding of UHB Policies Awareness of GDPR/Data Protection Act
Desirable
10. Understanding of Medical terminology
Personal Qualities
Essential
11. Flexible and adaptable to change. Courteous and friendly. Able to cope under pressure and meet deadlines effectively. Ability to work independently and to delegate work to team. Able to multi task
Desirable
12. Able to liaise with members of the public / other organisations and General Practitioners. Capable of dealing with sensitive and confidential documents and situations
Other
Essential
13. Ability to travel in a timely manner
Desirable
14. Ability to speak Welsh