Operations & IT Analyst - Circa £30,000 + Excellent Benefits - Onsite, Otford/ Sevenoaks
*This requires to be onsite 5 days a week and you must hold UK driving license*
Overview:
An excellent opportunity with a globally established, fast growing SME business based in the Otford area. Our client is looking for a Operations Analyst to be responsible for providing technical and operational support.
Whether you're a graduate or have previous experience in operations / logistics, this is a great opportunity to learn NetSuite Administration and gain an in-depth understanding of B2B operations. You will serve as the primary point of contact within the business for all IT and operations-related issues, ensuring optimal functionality at all times
Role & Responsibilities:
1. Take ownership of any operations-related queries or issues
2. Configuration and administration of their client’s desktop support environment
3. Assisting with and becoming a key player in the integrity and quality of data within NetSuite ERP & internal systems
4. Create and maintain various operational documents and reports
5. B2B processes and their relationship with Amazon and Amazon Vendor Central
6. Recommend changes or optimizations to workflows, systems, and tools to enhance operational efficiency
7. Provide guidance to users on how to operate new software and computer equipment
Essential Skills & Experience:
8. Proven experience as an Operation or Logistics Manager / Analyst / Executive or in a similar role within a B2B environment
9. Basic understanding of IT and ERP or CRM systems
10. Outstanding organisational and time-management skills
11. Strong problem-solving skills with a proactive approach to identifying and resolving operational issues
12. Strong interpersonal skills with the ability to work cross-functionally and communicate effectively with both technical and non-technical stakeholders
Desirable:
13. NetSuite or similar ERP systems experience
14. Degree
Package:
15. Circa £30,000 base salary (depending on experience) + discretionary staff bonus
16. Hours 9am to 5.30pm with 4pm finish Fridays
17. 27 days holiday pa + bank holidays
18. Pension scheme
19. Free on-site parking
20. + more