Software Issuing Office (SIO) Lead Coordinator At Carbon60, the emphasis on fostering both personal and professional development is unparalleled. From comprehensive training programmes to mentorship from industry leaders, there's a genuine commitment to helping our employees excel. Working with Carbon60 means being part of a team that celebrates innovation and encourages continuous learning. We have initiatives in place to support you every step of the way. From employee assistance programmes to gym access on-site. We go the extra mile to ensure you feel your best at work with a manageable work life balance. Part of Carbon60, Carbon60 Project services are experts in providing specialist technical services to the Aviation and Defence industries. We have the experience and expertise to design and deliver engineering projects and services in Aerospace & Defence. The breadth of knowledge of our people spans from modifications and maintenance of aircraft to the security assurance of Naval systems. We find technical outcomes using a variety of skill sets held together through a common drive for problem solving, allowing us to support projects nationally and internationally, including Europe, the Middle East and Australia. Proudly accredited by Investors in People, we take pride in delivering an environment where our staff are supported, feel happy, empowered, and passionate about their work. Project Team Background The SIO team manage and deliver Duplication and Dispatch services for all data products handled and processed through the Software Issuing Office (SIO) organisation, tracking the dispatch and receipt of SIO products utilising the SIO database to ensure it reflects the current delivery status of each item issued. They oversee all aspects of receipt, dispatch and tracking of all SIO information, providing reports on any irregularities - such as lost items or non-receipted items, provide reports to the Unit Security Officer (USO) of all non-receipted and unaccountable data products whilst assisting with any subsequent investigations. Until recently the outputs for this service were managed by a Civil Service representative, however since a decision has been taken for Carbon60 to resource and manage the full capability generating a new Team Leader role. Job Responsibilities Manage all tasking deliverables for the SIO outputs through the team. Act as the team's client liaison, disseminating information as required. Report regularly to the Client nominated representative and Carbon60 Senior Team on qualitative measures for SIO outputs. Ensure all SIO team members are delivering their outputs promptly and efficiently. Respond to all queries or issues from team members or the Client. Act as the escalation point for issues or complaints within the SIO. Ensure the team delivers a professional and reputable service to the Client. Project Management as required within the team Person Specification To be considered for this role you will have the following: MOD security clearance or be content to undergo Security Clearance to SC level. Previous experience in The Royal Navy/Maritime sector Organised, self-motivated & forward leaning Experience implementing processes within a team Ability to learn and retain information to the standard of becoming the SQEP individual Ability to manage several streams of work at one time, and keep them progressing Ability to liaise with other SQEP individuals who can aid you with the project to its end Management of people and processes Role specifics Start date - ASAP Contract type - Permanent Rate - £35,000 - £45,000 (dependent on interview and experience) Base Location - NCHQ, Whale Island Benefits Flexible benefits Our Flexible Benefit packages are designed to support your health and lifestyle at affordable costs. They are available for selection once per year during the Flexible Benefits Window. There are additional benefits you can receive via salary exchange which is a method of selecting benefits via a tax efficient scheme. Managing your Workplace Savings Understanding your Total Reward Travel Insurance Dental Insurance Healthcare Cash Plan Health Assessments Critical Illness Insurance (Self and Partner) Private Medical Insurance Discount Dining Give As You Earn (charitable giving) Electric Vehicle Scheme - more information on this to be available soon Core Benefits Core benefits are also offered from the very first day you join Carbon60. They may change during the course of your career depending on certain criteria or role grade which is detailed in the terms of your employment. Pension Company-funded Life Assurance Lifestyle Benefits Calm App - Free access to the Calm app to assist meditation and sleep, reduce stress and improve focus and self-improvement. Employee Assistance Programme (EAP) - an extensive Employee Assistance Programme, often referred to as our EAP, available to all employees - and your family members, including children over the age of 16. It offers tools for coping with issues relating to stress & anxiety, relationships, alcohol & drugs, gambling, child and family support, and health. Employee discounts - access to a retail discount subscription offering a discounts platform. The Discount Platform is designed to help you save money every day. It offers a wide range of discounts, cash back and unbeatable savings at hundreds of high-street retailers. Offers cover food, groceries, insurance, entertainment, fashion, holidays, electricals and many more, which you can share with up to 5 of your friends and family too If you have any questions or would like to learn more about the above position, please do not hesitate to reach out. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. ADZN1_UKTJ