Client Relationship Specialist Hinckley - Office Based Up to £24,000 My client is a fast growing HR solution company based in Hinckley, they are looking for a Client Relationship Specialist to join their team. About the Role: As the first point of contact for clients wishing to discuss their service agreements, you’ll focus on retaining valued clients, addressing their needs, and providing efficient, client-focused solutions. This is a key role that requires exceptional communication skills and a proactive approach to resolving issues quickly and effectively. Your Responsibilities: Serve as the primary contact for clients looking to discuss their service agreements. Engage clients with retention-focused solutions and manage any service-related issues with care and professionalism. Coordinate with internal teams to investigate and resolve client concerns, ensuring timely responses in line with our service standards. Understand and use client databases effectively to support quick, thorough issue resolution. What You Bring to the Team: A target-driven mindset and a commitment to client retention. Strong communication and interpersonal skills. A positive attitude, desire for continuous learning, and the ability to handle challenging conversations. Effective time management and the ability to thrive in a fast-paced environment. Adaptability, flexibility, and a team-oriented spirit. If you’re ready to make an impact and grow within a dynamic team, apply now