Job summary We are recruiting for a Medical Secretary - Dermatology who share/s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients The Dermatology Department is a dynamic service with many development opportunities. The department is a rewarding and exciting place to work. You will be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Consultants and any other members of their teams. You will be required to work independently using your own initiative and must apply a high degree of confidentiality to all aspects of your work. In addition, you will receive a High Cost Area Supplement of 5% of basic salary,subject to a minimum payment of £1,192 and a maximum payment of £2,011. At the heart of everything we do are our core values: Include, Respect, and Improve. Weencourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job You will support the Consultant and their teams in ensuring all appropriate typing work is efficiently outsourced and returned, then subsequently dispatched following signature. This could include all letters, reports, summaries, results, insurance claims, GP and Consultant letters and any other work generated by the Consultants and their teams. To deal efficiently with all patient enquiries by phone, letter, fax or in person, exercising initiative and tact with regard to action necessary. Ensure that all messages are relayed as quickly as possible to the consultant and their medical teams. About us At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialistservices we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Ourability to be flexible and innovative in the way in which we work and deliver our services to ourcatchment has never been more important than it is now. We run the following hospitals: o The Lister Hospital, Stevenageo New Queen Elizabeth II (New QEII), Welwyn Garden Cityo Hertford County, Hertfordo Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.We are committed to a positive work life balance for our employees. This means that any employeeis entitled to seek to work flexible working patterns and we are committed to listen and consider allrequests. Such requests, of course, have to be made and considered formally, and will need to bebalanced against service needs, but our starting point will always be to find ways to support makingthem happen. Date posted 23 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum, plus 5% High Cost Area Supplement Contract Permanent Working pattern Full-time Reference number 361-6686921 Job locations Hertford County Hospital North Road Hertford SG14 1LP Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification Qualifications/Training Essential Educated to minimum GCSE level or equivalent Desirable Continued professional development Previous Experience Essential Excellent verbal/written skills Working to deadlines Organising and prioritising own workload Desirable Touch typing Skills & Qualities Essential Excellent attention to detail and accuracy Strong interpersonal skills Ability to work independently and as part of a team Ability to work well under pressure Ability to handle sensitive information without compromising confidentiality or the Trust Sensitivity of approach Confidence, tact and diplomacy Ability to use initiative Must be flexible and adaptable to changes in the workplace/workload Knowledge Essential Computer literacy including Microsoft Word, Excel and Email Person Specification Qualifications/Training Essential Educated to minimum GCSE level or equivalent Desirable Continued professional development Previous Experience Essential Excellent verbal/written skills Working to deadlines Organising and prioritising own workload Desirable Touch typing Skills & Qualities Essential Excellent attention to detail and accuracy Strong interpersonal skills Ability to work independently and as part of a team Ability to work well under pressure Ability to handle sensitive information without compromising confidentiality or the Trust Sensitivity of approach Confidence, tact and diplomacy Ability to use initiative Must be flexible and adaptable to changes in the workplace/workload Knowledge Essential Computer literacy including Microsoft Word, Excel and Email Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East and North Herts NHS Trust Address Hertford County Hospital North Road Hertford SG14 1LP Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)