Job summary Job Overview As a Healthcare Assistant with Torbay and South Devon NHS Foundation Trust, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care. Our staff are committed to providing high standards of individualised care for the people who use our services, whilst maintaining their privacy and dignity at all times. Main duties of the job Assist with the care of surgical patients, both pre and post operation. Escalate patient care to those you are working with. Be responsible for your own learning. Work as part of a Multi disciplinary team. Support enhanced recovery for the patients. Effective communication. Documentation. Provide personal care & take vital observations inc CBs monitoring. Assisting with Mobility. About us Why Work With Us Ella Rowcroft ward & HCU is a fast paced elective Orthopaedic and Trauma ward, we have 14 beds and 2 bedded HCU. This ward gives HCA's to learn new skills within an environment of a supportive and dynamic team. Job description Job responsibilities Detailed Job description and responsibilities Communicate clinical information and other important aspects regarding patient centred care to colleagues, senior therapy and nursing staff Under the direction of the senior team, communicate information to patients, carers and visitors in an empathetic and tactful manner Effectively communicate with people who have communication difficulties, partial hearing, mental illness or who are partially sighted Foster an interdisciplinary approach to practice within the clinical environments Basic nursing care duties alongside colleagues, patient and non-patient manual handling and dealing with potentially volatile situations Basic resuscitation skills Basic IT skills Demonstrate skills and support less experienced staff, new staff, bank, agency and students as a feature of daily work routine Provide education and training to patients, carers and colleagues Complete routine department and patient documentation in line with agreed local policies Assist in maintaining patient and carer information (notice boards and information leaflets) In conjunction with colleagues, be able to understand patients condition; using knowledge of anatomy, physiology, normal function, basic assessments and test results Able to recognise the impact of cognitive and perceptual problems on patients performance Able to recognise the need and importance for appropriate risk assessments for patients requiring enhanced observation Able to take appropriate action which may avoid foreseeable harm to patients, carers, colleagues and visitors To use observational information and patient knowledge to inform intervention plans Can adapt to changes in working pattern and environment on a day or weekly basis Can plan and organise assigned tasks, when carrying out duties in relation to effective patient care and assessment Plan and carry out group activities both with colleagues and independently, in accordance with the treatment plans (e.g. exercise activities, meaningful occupation) Participate in planning care, following a patient centred approach Undertake assigned care and assessment to achieve stated objectives. This includes personal care, physical exercise, functional practice and tasks to improve cognition and communication Prioritise workload to facilitate patients recovery whilst respecting patients dignity and privacy Undertake and record clinical observation, routine tests, and outcome measures Advises and assists patients and others in the safe use of available support services Knowledge of local and Trusts policies and procedures Knowledge of using appropriate resources in a cost-effective manner Ordering and maintaining unit stock levels as directed by a budget holding member of staff Participate in clinical audit, research and quality monitoring as required Using initiative to act on changes in patient circumstances under the guidance of registered staff Recognise the need to seek guidance when necessary Carry out duties both with and without direct supervision Working in potentially volatile situations Standing, walking, sitting and climbing stairs Working in awkward positions Manual handling of patients and loads and use of mechanical aids Frequent light physical effort Several periods of moderate physical effort during every shift Able to follow routine of the workplace whilst being able to adapt to unpredictable events in clinical practice Forming and managing therapeutic relationships with patients (in particular those patients with cognitive / perceptual / behavioural difficulties) Form and manage therapeutic relationships with families and carers Concentration on documenting care and observations, multitasking and occasional interruptions Job description Job responsibilities Detailed Job description and responsibilities Communicate clinical information and other important aspects regarding patient centred care to colleagues, senior therapy and nursing staff Under the direction of the senior team, communicate information to patients, carers and visitors in an empathetic and tactful manner Effectively communicate with people who have communication difficulties, partial hearing, mental illness or who are partially sighted Foster an interdisciplinary approach to practice within the clinical environments Basic nursing care duties alongside colleagues, patient and non-patient manual handling and dealing with potentially volatile situations Basic resuscitation skills Basic IT skills Demonstrate skills and support less experienced staff, new staff, bank, agency and students as a feature of daily work routine Provide education and training to patients, carers and colleagues Complete routine department and patient documentation in line with agreed local policies Assist in maintaining patient and carer information (notice boards and information leaflets) In conjunction with colleagues, be able to understand patients condition; using knowledge of anatomy, physiology, normal function, basic assessments and test results Able to recognise the impact of cognitive and perceptual problems on patients performance Able to recognise the need and importance for appropriate risk assessments for patients requiring enhanced observation Able to take appropriate action which may avoid foreseeable harm to patients, carers, colleagues and visitors To use observational information and patient knowledge to inform intervention plans Can adapt to changes in working pattern and environment on a day or weekly basis Can plan and organise assigned tasks, when carrying out duties in relation to effective patient care and assessment Plan and carry out group activities both with colleagues and independently, in accordance with the treatment plans (e.g. exercise activities, meaningful occupation) Participate in planning care, following a patient centred approach Undertake assigned care and assessment to achieve stated objectives. This includes personal care, physical exercise, functional practice and tasks to improve cognition and communication Prioritise workload to facilitate patients recovery whilst respecting patients dignity and privacy Undertake and record clinical observation, routine tests, and outcome measures Advises and assists patients and others in the safe use of available support services Knowledge of local and Trusts policies and procedures Knowledge of using appropriate resources in a cost-effective manner Ordering and maintaining unit stock levels as directed by a budget holding member of staff Participate in clinical audit, research and quality monitoring as required Using initiative to act on changes in patient circumstances under the guidance of registered staff Recognise the need to seek guidance when necessary Carry out duties both with and without direct supervision Working in potentially volatile situations Standing, walking, sitting and climbing stairs Working in awkward positions Manual handling of patients and loads and use of mechanical aids Frequent light physical effort Several periods of moderate physical effort during every shift Able to follow routine of the workplace whilst being able to adapt to unpredictable events in clinical practice Forming and managing therapeutic relationships with patients (in particular those patients with cognitive / perceptual / behavioural difficulties) Form and manage therapeutic relationships with families and carers Concentration on documenting care and observations, multitasking and occasional interruptions Person Specification Qualification and Training Essential NVQ level 3 in Health & Social Care or equivalent qualification/experience Desirable Care certificate English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills Knowledge and Experience Essential Previous experience in a care environment or able to demonstrate a caring nature/ life experience Understands the need for strict confidentiality Desirable Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health Specific skills Essential Basic computer/keyboard skills Good interpersonal and communication skills Able to prioritise and organise work Able to work under instruction, under pressure and as part of a team Record keeping competency in handwritten and electronic records Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances Able to manage stress in themselves and others Able to work as a team member or independently Desirable Healthcare competencies appropriate to area of work Person Specification Qualification and Training Essential NVQ level 3 in Health & Social Care or equivalent qualification/experience Desirable Care certificate English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills Knowledge and Experience Essential Previous experience in a care environment or able to demonstrate a caring nature/ life experience Understands the need for strict confidentiality Desirable Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health Specific skills Essential Basic computer/keyboard skills Good interpersonal and communication skills Able to prioritise and organise work Able to work under instruction, under pressure and as part of a team Record keeping competency in handwritten and electronic records Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances Able to manage stress in themselves and others Able to work as a team member or independently Desirable Healthcare competencies appropriate to area of work Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Torbay Hospital Lowes Bridge Torquay TQ2 7AA Employer's website