Pyramid Recruitment are looking for an experienced Lead Loader to join the team for one of our Croydon based clients-
Expectation
1. Be a good communicator- with customers, depts, management, driver, other loaders etc.
2. Expect long days sometimes and be ready to work some Saturdays.
3. Keep the van clean, tidy, packaging replenished. A tidy ship.
4. Gain 5* reviews and recommendations.
5. Work with all parties to achieve the smoothest day possible and improve efficiencies.
Customers
* Read driver and loader notes and check packaging requirement prior to day or before day begins so that you can act on it.
* Phone customer ahead and give ETA, ask about parking.
* Greet customers and set up the job.
* Report any damage immediately to customers.
* Mention the referral programme at the end of the job, once they are relaxed and happy.
* Spend 5 minutes doing some local leafleting- 9 leaflets, 5 in front and 2 either side if in a street.
* If all goes well on job, send SMS and aim to get a REVIEW
POD Loading
* Working with other loader or driver, ensure the pod is loaded safely, items protected and fixed securely.
* Take photographs of any mess prior to the job (e.g. hallway carpet) and any damage caused.
* Take photographs of pod sticker/contents and send to opps manager.
* Responsible for the driver tablet and admin- ensure any extras are explained. If tablet not functioning, report to manag...