Post: IT Technician (full job description attached)Scale Grade: 3.4 to 4.10 £24,404.00 to £26,835.00
Relationships: Teachers, Support Staff, Students and Visitors
Purpose: Act as 1st point of call to support all stakeholders - teaching and support staff, students and visitors. Act as the Technical Lead on our 1:1 iPad deployment to students and teachers. Working with the IT Manager and Senior IT Technician to ensure the effective day-to-day running of the school’s IT systems.Main Duties and ResponsibilitiesBe the technical lead and support the schools 1:1 iPad scheme via Jamf School M.D.M.
To provide advice and support on all aspects of the school’s IT resources, ensuring that there is adequate provision to meet the needs of the staff and students.
Be responsible for all PCs and laptops, including their configuration and advising on upgrades where required.
Respond to staff requests for support with use of hardware.
Respond to hardware issues on PCs, Laptops and iPads.
Work with the IT Manager to move, install and configure hardware inclusive of computers, servers, cabling, printers and other IT/AV equipment.
Physical installation of networking infrastructure, AV equipment and CCTV.
Promote the role of Safeguarding within the context of IT in schools, ensuring the IT systems provide a safe and secure experience for all users.
Assist with multimedia filming and recording.
Software/Hardware
Be responsible for maintaining and resolving issues with Windows 10/11 and Office 365 to ensure the school systems can be operated effectively.
Manage the school’s Google Workspace tenant for the school’s needs.
Install and configure software applications and updates on both networked and standalone PCs and laptops.
Assist with the creation of new user accounts for students, staff and other users to the school network.
Change user passwords as required.
Monitor Internet usage, update interrogate web filtering / Impero when requested to and report back to relevant staff.
Update the school website and external learning platforms.
Check and download CCTV footage when requested by SLT/HoYs
Operate Papercut system to run and monitor the school’s reprographics.
Assist in the administration of access control via the school’s Paxston system.
Repair and Maintenance
Be responsible for the upkeep of all PCs, Laptops and iPads, repairing where possible or replacing where required.
Installation, Replacement or upgrade of classroom projectors and/or screens
Liaise with external agencies to arrange and manage repairs.
Troubleshoot problems that occur in the day-to-day use of the managed print systems, such as printer jams, clearing print queues and replacing toner
Legal
Work with the IT Manager to ensure that all legal responsibilities are met with respect to:
The Copyright Act. o The Computer Misuse Act. o GDPR.
Software Compliance
Ensure that licences for all IT systems are correct, up to date and not breached in daily use, reporting any discrepancies to the IT Manager.
Respect the confidentiality of students, staff and other people associated with the school.
Health and Safety
Become well versed in safety procedures in respect of IT systems hardware.
Work with the IT Team and Site Team to ensure that all equipment meets Health and Safety standards inclusive of electrical safety.
Help carry out PAT testing of all IT Equipment.
Other
Update and maintain the inventory of all IT system hardware, software and licences, reporting any problems to the IT Manager.
Maintain the Asset Register as and when required.
Run Training sessions with the teaching iPad Lead for staff on our 1:1 iPad scheme.
Encourage and train staff in the use of IT hardware and software when required, liaising with necessary staff where necessary.
Assist teaching staff and pupils in the use of hardware and software as and when required.
Be responsible for developing and managing the digital signage around the school.
Update the school’s website as required.
Carry out any other reasonable task as deemed necessary.
Training
Training will be offered to provide, extend and maintain essential and desirable skills.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post will be subject to enhanced DBS disclosure. The Crypt School values the diversity of our workforce and welcomes applications from all sectors of the community.
Please read our Safeguarding Policy and Recruitment, Selection and Disclosure Policy and Procedure which can be found on our school website by clicking on the link in the attached job description.
The Crypt School is an equal opportunity employer, and we value having a workforce as diverse as the city and region we serve. We therefore welcome, develop and promote people from all sections of the community, and we particularly welcome applications from groups who are currently under-represented within our workforce such as from Black, Asian and Minority Ethnic candidates and disabled candidates. The aim of our policy is to ensure that no job applicant or employee receives less favourable treatment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.Our recruitment selection criteria and procedures are frequently reviewed to ensure that individuals are selected, promoted and treated on the basis of their relevant merits and abilities and that no applicant or employee is disadvantaged by provisions, criteria or practices which cannot be shown to be justified.